Troubleshooting
Problem | Possible Cause and/or Remedy |
|
|
Control panel | Cycle and Option buttons will only illuminate after |
does not | selection. To activate unit, press “START”. The |
illuminate | “START” button will illuminate and unit is ready. |
| Close door and cycle will start. |
|
|
Dishwasher will | Door open: |
not drain | Check that door is firmly closed. |
| Controls: |
| Check that dishwasher is on. |
| Water feed line: |
| Check to see that the water feed line is not crimped. |
| Water supply: |
| Be sure water is available and turned on. |
|
|
Water backs up | Food waste disposer and trap: |
in sink when | Check disposer and trap at sink for blockage or food |
dishwasher drains | particles. |
|
|
Water left in | Dishwashing cycle not complete: |
bottom near | Allow dishwasher to complete cycle. |
filters | Some water is normal. Water left in removable coarse |
| strainer is normal. |
|
|
Dishwasher will | The drain hose is clogged/blocked: |
not drain | Check to make sure there are no obstacles in the hose |
| where it connects to the water. Foreign particles can |
| get stuck in the entrance of the connection line. Also, |
| check to make sure that the |
| line has been cut to an inner diameter of at least 3/4” |
| (1.9 cm). |
| The drain hose is kinked: |
| Check to make sure that there are no folds or sharp |
| bends in the drain hose. |
|
|
Product Care
Troubleshooting
Problem | Possible Cause and/or Remedy |
|
|
Odor in your | If you are only running your dishwasher every 2 to 3 |
dishwasher | days, bacteria in the food soil left on your dishes will |
| create an unpleasant odor. Use the Rinse/Hold option |
| in between cycles. To help eliminate the odor, use a |
| detergent with chlorine bleach and an extra heat |
| option with your cycle. |
| If large chunks of food soil are left on plates and |
| dishes, it may take several washes for them to pass |
| through the filtration system of the dishwasher, thus |
| causing food odor. Make sure the dishwasher is cool; |
| remove chunks of food soil from filter area. Then run |
| your dishwasher as normal. |
| There are products that you can use to clean your |
| dishwasher such as leave your dishwasher free of odor, |
| spots, deposits and hard water |
Dishwasher has a | Your dishwasher may have parts that have a plastic |
plastic smell | odor to them. Place 2 cups white vinegar in a |
| dishwasher safe measuring cup and place in the lower |
| rack. Do not use detergent. Run the dishwasher |
| through the longest cycle with an extra heat option. |
| Do not use heated dry |
|
|
Sanitized LED did | Dishwasher cycle was interrupted or the water did |
not illuminate | not reach required temperature. |
|
|
Product Care
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