Troubleshooting
| Problem | Possible Cause and/or Remedy | |
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| Small particles | Improper loading of dishes: | |
| deposited on | Load dishes to prevent water and detergent from | |
| items | being trapped in or between items. Water should | |
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| circulate freely. | |
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| Flatware incorrectly loaded: | |
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| Pay particular attention to spoons so that they do not | |
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| nest in each other and prevent water penetration. | |
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| Make sure filters are installed properly. | |
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| Filter may have clogged due to heavy sediment, food | |
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| soil or hard water conditions. | |
| Yellow or brown | Temporary solution: Pour in one teaspoon to one | |
| marks | tablespoon of citric acid crystals instead of the | |
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| prewash detergent. Follow this prewash with a full | |
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| detergent wash. Use the pots/pans or normal wash cycle. | |
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| Permanent solution: Install an iron removal system in | |
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| the water supply. | |
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| Copper with sterling silver: | |
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| Yellow film on sterling silver results when washing | |
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| copper items in the same load. Silver polish usually | |
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| removes the stain. | |
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| Tea or coffee (tannic acid): | |
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| Tea or coffee can stain cups. Remove stains by hand, | |
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| using a solution of 1/2 cup bleach and 3 cups warm | |
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| water. (Do not use on sterling silver or silverplate.) | |
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| Discoloration of | Allowing salty foods to remain on flatware | |
| stainless steel, | Rinse flatware that is to stand several hours before | |
| silverplate, or | washing. | |
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| sterling silver | Stainless steel contacting silver: | |
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| DO NOT put stainless steel and silver flatware in the | |
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| same silverware basket compartment. Direct contact | |
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| between these metals can cause permanent damage | |
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| to silver. Clean stained items with silver polish. | |
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| DO NOT use abrasives on stainless steel or silver. | |
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| Discoloration of | Plastic items have a low heat tolerance: | |
| plastics | Plastics vary in their ability to tolerate heat. | |
Care |
| Check washing instructions for all plastic items to be | |
| sure they are dishwasher safe. | ||
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Product | Marks on melamine | Porous material: | |
and plastics | Use a special cleaner for plastic. DO NOT use bleach | ||
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| or scouring powder on these materials. | |
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Troubleshooting
Problem | Possible Cause and/or Remedy |
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Detergent left in | Compartment cover blocked: |
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detergent | The cover may not be opening because of improperly |
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compartment | loaded items. |
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| Move dishes that may be blocking it. |
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| Old detergent: |
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| If detergent is hard or caked in the box, throw away. |
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| Use only fresh detergent. Add detergent just before |
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| starting the dishwasher. |
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Cloudy film on | Too much detergent: especially in soft water. |
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If vinegar or citric acid rinse doesn’t remove film, the |
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of glass | cloudiness is “etching.” This is permanent. If you have |
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| soft water, use the least amount (one teaspoon) of |
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| recommended dishwasher detergent to prevent |
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| etching. Use high quality dishwashing detergent and |
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| rinse aid. Do not overload the machine. Water |
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| should circulate freely to assure adequate rinsing and |
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| draining. Dry without heat. |
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Dishes not dry |
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| Allow more drying time when using |
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| No rinse agent: |
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| Fill rinse agent dispenser. Rinse agent helps dishes to |
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| dry faster. |
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| Plastic items: |
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| Certain plastic materials are difficult to dry. |
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| Plastics may need towel drying. |
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| Improper loading or unloading: |
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| Do not overload or nest items. Be sure all surfaces |
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| drain well. Load items with concave bases so as much |
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| water as possible can run off. Unload the lower rack |
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| first. Water from dishes in the upper rack may be |
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| spilling onto the lower rack. |
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Chipping or | Improper loading: |
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breaking of | Do not overload. Load between prongs, not over |
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glassware | them. Glasses loaded over prongs are not supported |
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| and may break. Make sure glassware is secure. |
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| Always use upper rack for delicate items. Use the |
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| light/china cycle. |
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Unusual noise | Improper loading: | Product |
| Utensils may not be secure or may have dropped from | |
| the rack. Water may cause utensils to rattle. Make sure | |
| everything is securely placed in dishwasher. | |
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| Care |
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