Viking F20631E manual Problem Possiblecause AND/OR Remedy

Troubleshooting

PROBLEM	POSSIBLECAUSE AND/OR REMEDY
Spotting and filming	No rinse agent:
	Does the rinse agent dispenser need to be filled?
	Dishwasher detergent:
	Use only the correct amount of dishwasher
	detergent according to the hardness of the
	water and the wash program you have selected.
	Do not use old or caked detergent. Store the
	dishwasher detergent in a dry place and in a
	closed container. Change the dishwasher
	detergent if the result is still unsatisfactory.
	Items not loaded properly:
	Check that you loaded the items according to
	the instructions on pages in this manual. Do not
	overload. Make sure water can reach all soiled
	surfaces.
Dishes are not clean	Check that both wash arms can rotate freely
	and that items do not obstruct the movement
	of the wash arms. Lift the arms and make sure
	that no grains of dirt retard the rotation of the
	wash arms. If necessary, clear the obstruction,
	refit the arms, and check that they rotate freely.
	Be sure a utensil or handle has not prevented
	their turning.
Strainer blocked	Check the strainer. Clean if necessary.
	Refer to maintenance section in this manual.
Excessivefoam	Use only dishwasher detergent.
in the machine
Marks and discoloration	Aluminum utensils rubbing against items
	during washing:
	Be sure aluminum utensils, especially light
	weight foil-type pans, do not touch dishes.To
	remove spots, use a non-abrasive cleaner.
Small particles	Detergent:
deposited on items	Use only fresh detergent. Store in a tightly
	closed container in a cool dry place. Fill
	dispenser only when ready to start the
	dishwasher. Use the recommended amount of
	detergent, especially with hard water.

Product Care

Troubleshooting

PROBLEM	POSSIBLE CAUSE AND/OR REMEDY
Small particles	Improper loading of dishes:
deposited on items	Load dishes to prevent water and
	detergent from being trapped in or between
	items. Water should circulate freely.
	Flatware incorrectly loaded:
	Pay particular attention to spoons so that they
	do not nest in each other and prevent water
	penetration.
	Make sure filters are installed properly.
	Filter may have clogged due to heavy sediment,
	food soil or hard water conditions.
Yellow or brown marks	Iron or manganese in water:
	Temporary solution: Pour in one teaspoon to
	one tablespoon of citric acid crystals instead of
	the prewash detergent. Follow this prewash with
	a full detergent wash. Use the pots/pans or
	normal wash cycle.
	Permanent solution: Install an iron
	removal system in the water supply.
	Copper with sterling silver:
	Yellow film on sterling silver results when
	washing copper items in the same load. Silver
	polish usually removes the stain.
	Tea or coffee (tannic acid):
	Tea or coffee can stain cups. Remove stains
	by hand, using a solution of 1/2 cup bleach
	and 3 cups warm water. (Do not use on
	sterling silver or silverplate.)
Discoloration of stainless	Allowing salty foods to remain on flatware
steel, silverplate, or	Rinse flatware that is to stand several hours
sterling silver	before washing.
	Stainless steel contacting silver:
	Do not put stainless steel and silver flatware
	in the same silverware basket compartment.
	Direct contact between these metals can cause
	permanent damage to silver. Clean stained
	items with silver polish. Do not use abrasives
	on stainless steel or silver.
Distortion of plastics	Plastic items have a low heat tolerance:
	Plastics vary in their ability to tolerate heat.
	Check washing instructions for all plastic items
	to be sure they are dishwasher safe.
Marks on melamine	Porous material:	ProductCare
and plastics	Use a special cleaner for plastic. DO NOT
	use bleach or scouring powder on these
	materials.

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