Viking F20945B manual Troubleshooting, Service Information

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Troubleshooting

Problem

Possible Cause and/orRemedy

Oven will not function.

Oven is not connected to electrical power.

 

Have electrician check power circuit breaker,

 

wiring and fuses..

Oven does not operate in

Door is not shut tight enough for automatic

self-clean cycle.

door latch to lock.

 

 

Oven is not clean after

Temperature control knob not rotated all

self-clean cycle.

the way past clean until it stops.

 

 

Broil does not work.

Temperature control knob is rotated too far

 

past broil position.

 

 

Door will not open.

Oven is still in self-clean mode. If oven is

 

hot, door latch will release when a safe

 

temperature is reached

 

 

Oven light will not work.

Light bulb is burned out.

 

Oven is not connected to power.

 

 

Product Care

Service Information

If service is required, call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the dealer or distributor in your area.

Have the following information readily available.

•Model number

•Serial number

•Date purchased

•Name of dealer from whom purchased

Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range Corporation at

1-888-VIKING1 (845-4641), or write to:

VIKING RANGE CORPORATION

PREFERRED SERVICE

1803 Hwy 82W

Greenwood, Mississippi 38930 USA

The model and serial number for your oven can be found by opening the door and looking underneath the control panel on the left hand side.

Record the information indicated below. You will need it if service is ever required.

Model no. _____________________ Serial no. ________________________

Date of purchase _______________ Date installed ___________________

Dealer’s name __________________________________________________

Address ________________________________________________________

_______________________________________________________________

If service requires installation of parts, use only authorized parts to insure protection under the warranty.

Keep this manual for future reference.

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Contents Use & Care Congratulations Table of ContentsKeep These Instructions for Future Reference Recognize Safety Symbols, Words, LabelsTo Prevent Fire or Smoke Damage Electrical Shock Hazard Burn Hazard Setting the Clock Before Using OvenOven Oven Control Panel Oven Functions and SettingsSetting the Min/Sec Timer Oven FeaturesTo program the Min/Sec Timer Electronic Timing CenterTimer Alarm Clocks and TimersSetting the Automatic Start Time Bake Program To Set The Automatic Time Bake ProgramFunctions and Settings Preheat Using the OvenMeat Probe Function To Set the Automatic Probe FunctionConventional and Convection Cooking Condensation Pan Placement TipsBake Two-Element Bake BakingTRU Conv TruConvec Baking TipsConvection Baking Chart Baking ChartCommon Baking Problems/Remedies Solving Baking ProblemsRoasting Roasting TipsOperation Convection Roasting Chart Conventional Roasting ChartConv Broil Convection Broil BroilingBroiling Instructions To Use Broil or Convection BroilBroiling Tips Broiling ChartConvection Dehydrate/Defrost Cleaning and MaintenanceBefore starting the Self-Clean cycle Self-Clean CycleBroiler Pan and Grid Oven RacksTo stop the Self-Clean cycle To start the Self-Clean cyclePower Failure Replacing Oven LightsService Information TroubleshootingBUILT-IN Electric Ovens Warranty Three Year Full Warranty Warranty
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