Viking VWC11150GRSS, FWCI1240GR, VWCI1240GLSS, VWC11150GLSS Controller has a data or memory failure

Troubleshooting (cont.)

Problem	Solution
Controller display is	• The door has been left ajar.
flashing “DA”	• Check to ensure door is closed.
Controller display is	• The internal compartment temperature has
flashing “LA”	exceeded the low temperature alarm preset
	value for over 30 minutes.
	• Check to ensure door is closed.
	• Check for door gasket seal.
	• Surrounding air temperature has changed
	dramatically.
Controller display is	• The controller has a data or memory failure.
flashing “EE”
The refrigerated	• Check to ensure there is electrical power to
cabinet isn’t running	the unit.
	• Check to ensure your home circuit breaker
	or fuse is on.
	• Check to ensure your ON/OFF key pad is
	on.
	• Check to ensure your condenser area is
	clean.
The refrigerated	• Check to ensure your control is set properly.
compartment is	• Check to ensure the light is not staying on.
warmer than usual	• Check to ensure your condenser area is
	clean and free of obstructions.
	• Check to ensure the door has not been
	open for a long time or more frequent door
	openings aren’t occurring.
	• Check to ensure the internal louvers and fan
	guard openings aren’t obstructed.
	• Check to ensure warm product hasn’t just
	been placed in the cabinet.
The refrigerated	• Check to ensure your control is set properly.
compartment is	• Check to ensure your door is closing and
colder than usual	sealing properly.
	• Check to ensure the ambient temperature is
	within the normal operating range.

Troubleshooting

Problem	Solution
The refrigeration	• Check to ensure the condenser area is
system runs for long	clean and free of obstructions.
periods of time	• Check to ensure the door has not been
	open for a long time or more frequent door
	openings aren’t occurring.
	• Check to ensure warm product hasn’t just
	been placed in the cabinet.
	• On hot days and in warm room
	temperatures the system will run long.
Condensation forms	• This is normal during high humidity and
inside the refrigerated	frequent door openings.
compartments	• Check to ensure door is closed and sealing
	properly.
Condensation forms	• During periods of high humidity some
on the outside of the	condensation might appear on outside
unit	surfaces. The condensation will disappear
	when the humidity drops. Meanwhile, be
	sure doors are closing and sealing properly.
	If condensation persists, contact your
	local authorized servicer.
When pressing the UP	• If the UP button is pressed without pressing
button, the display	the SET button, the MAX stored
shows a “Hi” message	temperature will be displayed. Press the UP
followed by a	button again or wait 5 seconds for the
temperature that does	normal temperature to be displayed. To
not match the set	reset the MAX temperature, press and hold
point.	the SET button until the message “rSt”
	starts blinking. Release the SET button and
	the new stored value will be the current
	temperature. Frequent and/or extended
	door openingsmay cause a higher than
	expected MAX temperature.
When pressing the	• If the DOWN button is pressed without
DOWN button, the	pressing the SET button, the MIN stored
display shows a “Lo”	temperature will be displayed. Press the
message followed by a	DOWN button again or wait 5 seconds for
temperature that does	the normal temperature to be displayed. To
not match the set	reset the MIN temperature, press and hold
point.	the SET button until the message “rSt”
	starts blinking. Release the SET button and
	the new stored value will be the current
	temperature.

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