Cleaning Problems on Glass Ceramic Top
Problem | Cause | To Prevent | To Remove | |
Brown streaks and | Cleaning with | Use cleaning cream | Use light application | |
specks | sponge or cloth | with clean damp | of cream with clean | |
| containing soil- | paper towel. | damp towel. | |
| laden detergent |
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| water. |
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Blackened burned- | Spatters or | Wipe up all | Clean area with | |
on spots | spillovers onto a hot | spillovers as soon as | cream and damp | |
towel, or non- | ||||
| cooking area or | it is safe and do not | ||
| abrasive pad. | |||
| accidental melting | put plastic items on | ||
| Carefully scrape | |||
| of a plastic film, | cooking area. | ||
| with razor held at | |||
| such as a bread |
| 30o angle. | |
| bag. |
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Fine brown/gray | Coarse particles | Wipe the bottom of | Fine scratches are | |
not removable but | ||||
lines or fine | (salt, sugar) can get | cookware before | ||
can be minimized | ||||
scratches or | caught on the | cooking. Clean top | ||
by daily use of | ||||
abrasions which | bottom of cookware | daily with cream. | ||
cleaning cream. | ||||
have collected soil | and become | Inspect surface of | ||
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| embedded into top. | ceramic cookware |
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| Scratches from | for rough spots. |
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| rough cookware. |
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Smearing or | Use of too much | Use small amount of | Dampen towel with | |
Streaking | cleaning cream or | cream. Rinse | vinegar and water | |
| use of a soiled | thoroughly before | and wipe surface. | |
| towel. | drying. | Dry with clean | |
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| paper towel. | |
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Metal markings or | Sliding or scraping | Do not slide metal | Remove metal | |
silver/gray marks | metal utensils across | objects across glass | marks with cleaning | |
| glass top. | top. | cream. | |
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Hard water spots | Condensation from | Make sure the | Mix cleaning cream | |
| cooking may cause | bottom of the | with water to form | |
| minerals found in | cookware is dry | paste. Scrub | |
| water and acids in | before cooking. | vigorously. Also try | |
| foods to drip onto | Use cleaning cream | using vinegar and | |
| glass and cause | daily to remove | water mixture. | |
| grey deposits. | mineral deposits. |
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Pitting or flaking | Boilover of sugar | Watch sugar and | Turn element to Lo; | |
| syrup on a hot glass | syrup carefully to | using several paper | |
| top. This can cause | avoid boilovers. | towels, wipe spill up | |
| pitting if not |
| immediately. Use | |
| removed |
| scraper if needed. | |
| immediately. |
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Service Information
If your cooktop should fail to operate:
•Is the circuit breaker open or is fuse blown?
If service is required:
1.Call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the dealer or distributor in your area.
2.Have the following information readily available:
a.Model number
b.Serial number
c.Date of purchase
d.Name of dealer from whom purchased
3.Clearly describe the problem that your are having.
If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range Corporation at (888)
VIKING RANGE CORPORATION
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
Record the following information. You will need it if service is ever required. The serial number and model of your cooktop is located on the identification plated mounted on the bottom of the burner box.
Model Number |
| Serial Number | |||||
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Date of Purchase |
| Date Installed |
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Dealer’s Name |
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Address |
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If service requires installation of parts, use only authorized parts to ensure protection under the warranty.
This manual should remain with the cooktop for future reference
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