KitchenAid KHHC2096S, KHHC2090S manual Assistance or Service, U.S.A, Replacement Parts

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Odor coming from microwave oven during convection cooking

■This is normal for the first few convection cycles. The odor will dissipate with repeated use.

Quartz bulb does not appear to be on

■This is not unusual. See “Grill Element” section.

■Is the element still working properly?

To check proper operation of elements, place 2 slices of bread on the tall grill rack, place the rack on the turntable and close the door. Program the microwave oven using Manual Grill–without microwaves–for 4 minutes (see “Manual Method” section). The bread should toast dark brown. If the bread does not toast, call for service. See “Assistance or Service” section.

Radio, TV or cordless phone interference

■Is the microwave oven plugged into the same outlet? Try a different outlet.

■Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave oven, or adjust the radio or TV antenna.

■Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean.

■Is the cordless phone frequency 2.4 GHz?

Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while the microwave oven is on. Use a corded phone or a different frequency cordless phone, or avoid using these items during microwave oven operation.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.

To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center.

In the U.S.A.

Call the KitchenAid Customer eXperience Center toll free:

1-800-422-1230.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Installation information.

■Use and maintenance procedures.

■Accessory and repair parts sales.

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

■Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Replacement Parts

Turntable

Browning Pan

Part Number 8205992

Part Number 8205996

Turntable Support and Rollers

Browning Pan Handle

Part Number 8206222

Part Number 8204652

Turntable Hub

Grease Filters (2)

Part Number 8205994

Part Number 8205997

Grill Rack (tall)

Charcoal Filters (2)

Part Number 8206264

Part Number 8205998

Convection Rack (short)

Cooktop and Microwave Oven

Part Number 8205995

Light

KITCHENAID™ Steamer Vessel

Part Number 8204670

Part Number 8206451

 

Cleaning and Maintenance Supplies

Heavy Duty Degreaser

KITCHENAID® Stainless Steel

Part Number 31552

Cleaner & Polish

All-Purpose Appliance Cleaner

Part Number 4396920

KITCHENAID® Stainless Steel

Part Number 31662

Cavity Touch Up Paint

Wipes

Part Number 8212510

Part Number 8204955

 

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Contents Speedcook Microwave Hood Combination with Convection Table of Contents Your safety and the safety of others are very important Microwave Hood Combination SafetyRecommended Electrical RequirementsRequired Grill Element Parts and FeaturesMicrowave Oven Cavity Coating Microwave System Optimawave TechnologyBrowning Pan and Handle AccessoriesConvection Element and Fan TurntableConvection Rack Rack and Pan ConfigurationsBrowning Pan Feature Grill Feature Grill RackTouch Screen Microwave Oven ControlControl Panel Interactive Touch DisplayMain Menu Option Setting Settings & InfoDate Demo ModeLearning Mode ClockOff TimerTones StartCooktop Lights Trucapture Vent Fan Cooktop LightsCooking Animation Progress BarCookware and Dinnerware Food CharacteristicsMicrowave Oven USE Cooking GuidelinesAluminum Foil and Metal Microwave Cooking PowerConvect Time/Temp Cooking Micro Time/Power CookingManual Cooking Add a MinuteFirst Proofing Raising Proofing BreadKeep Warm Second ProofingCombination Cooking Programmed CookingCooking in Stages or steps Convection CookingDoneness Using Food TypeUsing Cook Method PreheatingBoil & Simmer DefrostCook BakeMelt Browning PanGrill Most Used Menu RoastSoften Steam CookDAIRY/DESSERT Food Type ChartBreakfast Food Snacks Frozen FoodLiquids Casserole VegetableBread Poultry FISH/SEAFOOD MeatGrains PASTA/RICE Reheat Defrost Cook Method ChartFrozen Food CookCasserole Cereal/OatmealBrowning PAN BakeBoil & Simmer Soften GrillMelt RoastMicrowave Oven Care General CleaningTo Remove/Replace Replacing FiltersReplacing Cooktop Light Convection and Grill RacksABC Replacing Microwave Oven LightTroubleshooting U.S.A Assistance or ServiceReplacement Parts Items Kitchenaid will not PAY for Kitchenaid BUILT-IN Oven & Microwave WarrantyONE Year Limited Warranty Second Through Tenth Year Limited Warranty
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