Troubleshooting
The freezer door is difficult to open
A well sealed freezer door can be difficult to open. This is partly due to the difference in temperature between the room and internal freezer compartment. If you have just closed the freezer door, it maybe particularly difficult to open again immediately. Wait 5 minutes for the internal and external pressure to equalise and try again.
The door will not close
1.Check to see if the appliance has a build up of ice which is stopping the door closing. If this is the case refer to ‘Defrosting’ CLEANING & MAINTENANCE section and defrost the appliance.
Ice builds up rapidly inside the freezer
1.Check that nothing is stopping the door from closing properly.
2.Check that food is sealed to avoid the build up of moisture inside.
3.See ‘Defrosting’ in the CLEANING & MAINTENANCE section for advice.
There has been a power failure WARNING: Do not open the freezer compartment door.
If power failure lasts longer than the maximum conservation time (see USEFUL ADVICE section), food should either be cooked and eaten within 24 hours or cooked and refrozen.
There is water beneath the salad bin and on the floor
1.Check defrost gutter drain hole is not covered or blocked, see ‘Cleaning’ in the CLEANING & MAINTENANCE section.
2.Check that nothing has come into contact with the interior back wall of the fridge.
The interior light doesn’t work WARNING: Switch off the electricity supply and pull out the mains plug.
1.Check the bulb is screwed in correctly. If still not working see ‘Changing the Light Bulb’ in the CLEANING & MAINTENANCE section.
Ice builds up rapidly inside the fridge
1.Check that nothing is stopping the door from closing properly.
2.Check that foods and liquids are covered to avoid the build up of moisture inside.
3.If your kitchen becomes exceptionally warm, your fridge may not defrost regularly. Automatic defrosting will return to normal operation when the kitchen temperature cools.
If there is still a problem contact Hotpoint Service (See KEY CONTACTS, back page, for contact details).
OPERATING SOUNDS OF A FRIDGE FREEZER
These are the normal types of sound that your fridge freezer will make:
The fridge freezer motor (compressor) makes a buzzing or humming sound when it is running. This can be louder when it is first switched on. This sound will reduce over the first few months.
Gases flowing through the pipes can produce gurgling, bubbling, roaring or humming noises.
Expansion and contraction of parts inside the fridge freezer can produce a cracking noise as they rapidly change temperature.
A valve at the back of the fridge freezer can make a clicking noise as it turns the cooling to the fridge on and off.
TROUBLESHOOTING
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