Hotpoint RFA18, RFM66, RFM18, RFA66 After Sales Service, Repair Service and Information Help Desk

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After Sales Service

“No company is better positioned to offer an after sales service on a

Hotpoint appliance than us - the manufacturer”

As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts and labour guarantee for the first 12 months. In addition to this you also have the advantage of free replacement parts for the first 5 years when fitted by a Hotpoint engineer. When the 12 months parts and labour guarantee expires we offer the following after sales service options:

Repair Service and Information Help Desk

UK: 08709 066066

www.hotpointservice.co.uk

Republic of Ireland: 1850 302 200

Note: Our operators will require the Model number and the Serial number of your appliance

(see USEFUL ADVICE SECTION for rating plate position).

Available 364 days a year with a fast, effective and value for money service. We have the largest

white goods repair service in the UK with over 1100 of our own fully trained engineers. All repairs include a parts and labour guarantee for 12 months from the date of the repair.

If you require any information or have any questions about your appliance, our operators are on

hand with help and advice.

All this ensures that you will receive the best available after sales service possible.

Extended Warranties

UK: 08709 088 088

www.hotpointservice.co.uk

Republic of Ireland: 1850 502 200

Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two

service cover plans to give you total peace of mind.

Repair Protection Plan - FREE service repairs for a single Hotpoint appliance during the period of cover.

Kitchen Cover - FREE service repairs for all your Hotpoint appliances less than 8 years old.

Genuine Parts and Accessories

UK: 08709 077 077

www.hotpointservice.co.uk

Republic of Ireland: (01) 842 6836

A wide range of genuine parts and accessories are available from our hotline or through

our web site.

Genuine parts and accessories, extended warranties and service repairs are all

available on our web-site at: www.hotpointservice.co.uk

GUARANTEE

SERVICE &

 

 

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Contents Step When using your fridge freezer For Your SafetyFor your safety, read the following advice When installing your fridge freezerMinimum space required to open door InstallationLocation & Air Circulation Defrost Tube LevellingChanging the Mains Lead Changing the PlugControls Controlling the Temperature of the Fridge CompartmentControlling the Temperature of the Freezer Compartment Amber Holiday Light Models RFA18,RFM18 only Indicator Lights Green Mains LightRed High Temperature Warning Light Amber Fast Freeze LightLoad position Fast Freeze Button Freezing Fresh FoodUseful Advice Storage Zones Making the best use of your Fridge FreezerStoring Food in a Fridge Commodity and Bottle Racks Advice on Adjusting ShelvesSalad Bins Storing Food in a Freezer Storage GuideIce Tray Advice on Using Freezer DrawersFreezer compartment DefrostingDefrosting Fridge compartment Door Seals CleaningCleaning Interior ExteriorChanging the Light Bulb MaintenanceGoing Away Remove Lower Door Door ReversalDoor Reversal Remove Top DoorRefit Top Door Refit Lower DoorIs the Fridge Freezer Working AS YOU WANT? TroubleshootingOperating Sounds of a Fridge Freezer Disposal of old electrical appliances Hotpoint guaranteeRecycling & Disposal Information Repair Service and Information Help Desk After Sales ServiceKey Contacts After Sales ServiceRepair Service and Information Help Desk Genuine Parts and Accessories