Hotpoint Service Cover

Satisfaction Guaranteed or Your Money Back

Hotpoint gives you a unique ‘Satisfaction Guaranteed’ promise – valid for ninety days after

you have purchased your Hotpoint product. If there is a technical problem with your Hotpoint appliance, just call Hotpoint Service (see back page). If necessary we will arrange for an engineer to call. If the technical problem is not resolved under this Guarantee, Hotpoint will replace your appliance or, if you prefer, give you your money back. Your statutory rights are not affected, and the Guarantee is additional and subject to the terms of Hotpoint’s Five Year Parts Guarantee.

Hotpoint’s Free Five Year Guarantee

From the moment your appliance is delivered Hotpoint guarantees it for FIVE YEARS.

•In the Five Years all replacement parts are FREE provided that they are fitted by our own Service Engineer. During the first year our Engineer’s time and labour is also free.

•Our guarantee covers loss of food in our refrigeration and freezer products up to £250 during the first year, subject to verification by one of our engineers.

•After the first year we will charge for our Engineer’s time and labour. We do, however, operate a range of Service Plans (see opposite) which, for an annual payment, enables you to cover any repair costs which may be necessary.

•All our service repairs are guaranteed for twelve months in respect of our labour and any parts fitted.

•The appliance must be used in the United Kingdom, and must not be tampered with or taken apart by anyone other than our own Service Engineers.

•You may, however, buy parts which can be safely fitted without specialist knowledge or equipment. The correct fitting of such parts, provided they are genuine Hotpoint spares, will not affect your Guarantee. Parts are available from our Hotpoint Spares Centres (see back page).

•Our guarantee does not cover the cost of any

repair, or loss of food in refrigeration products, due to power failure, accidents or misuse. Nor does it cover the cost of any visits to advise you on the use of your appliance. Please read thoroughly the instruction book supplied with this appliance.

•If at any time during the Guarantee period we are unable to repair your appliance, we will refund any repair costs paid to us in the previous twelve months. We will also offer you a new appliance at a reduced charge instead of a repair.

•Our Guarantee is in addition to and does not affect your legal rights.

•Should you need independent advice on your consumer rights, help is available from your Consumer Advice Centre, Law Centre, Trading Standards Department and Citizens Advice Bureau.

•All Hotpoint servicing is carried out by our own Service Organisation located throughout the United Kingdom and Eire. We will be happy to deal with any problems which you may have.

Hotpoint’s Extended Warranties

Whether you have just one or a number of Hotpoint appliances in your kitchen, Hotpoint has a range of Service Plans to give you complete peace of mind.They enable you to extend your one year labour guarantee so that you can have repairs completed FREE during the membership period.

Service Cover

We offer a number of payment methods; cheque, credit card or you can spread the cost and pay by direct debit (full details can be obtained on Free phone 0800 716356). This covers you for all repairs during the period of cover, which can be from 1 to 4 years. Service Cover also includes loss of food, up to the value of £250, in refrigeration appliances. There is also an option of Service Cover with Maintenance at an additional cost. This includes an annual Electrical and Safety check and replacement of any parts as necessary.

Kitchen Cover

An annual payment covers you for all repairs for all your Hotpoint appliances which are less than ten years old. It also covers the cost of loss of food up to £250 in our refrigeration and freezer products.

There is also the option of Kitchen Cover with Maintenance at an additional cost. Any additional Hotpoint appliances purchased after you have joined Hotpoint Kitchen Cover will automatically be included during the annual period of cover without further charge.

Appliance Registration

To ensure that you have the opportunity to benefit from any of the above Service Schemes and other offers you should complete and return immediately the Appliance Registration Form/Questionnaire supplied with this appliance. Full details and costs of our Service Schemes, together with an application form, will be sent to you at the end of the first year of the guarantee.

Annual Safety/Maintenance Checks

Hotpoint strongly recommends that all its appliances are regularly checked for electrical and mechanical safety, whether or not they are covered by a Service Plan. Worn door gaskets or hoses may cause a leak on an appliance, which could become dangerous if neglected.

Proof of Purchase

For future reference please attach your purchase receipt to this booklet and keep it in a safe place.

Spares and Accessories

Spares and accessories can be ordered from your local Hotpoint Spares Centre (see back page), using the order form enclosed.

NOTE: Our Engineers will use every effort to avoid damage to floor coverings and adjacent units when carrying out repairs/service work, but in locations where the Engineer advises you that it will be impossible to move appliances without risk of damage, he will only proceed with your approval that no liability is accepted.

EW22 specifications

The Hotpoint EW22 is a modern and efficient refrigerator designed to meet the needs of today’s households. With a sleek and stylish design, the EW22 not only enhances your kitchen's aesthetics but also offers remarkable functionality. One of its standout features is the smart storage solutions that maximize space efficiency, including adjustable shelves and specialized compartments for different types of food.

The refrigerator is equipped with advanced cooling technology, ensuring optimal temperature control and food preservation. The Cooling System maintains even temperatures throughout the fridge, preventing hot spots that can spoil food. This feature is paired with a humidity control system that helps keep fruits and vegetables fresher for longer, reducing waste and trips to the grocery store.

Energy efficiency is another key aspect of the Hotpoint EW22. It is designed with an Energy Star rating, meaning it uses considerably less energy compared to other models. This not only lowers electricity bills but also promotes environmentally friendly practices by reducing carbon footprints.

Furthermore, the EW22 features an innovative frost-free system that eliminates the need for manual defrosting, ensuring hassle-free maintenance. This technology prevents frost build-up, maximizing the usable space inside the freezer while ensuring consistent cooling performance.

For added convenience, Hotpoint integrated smart technology in the EW22, which provides users with the capability to monitor and control the appliance remotely through a smartphone app. Users can adjust temperatures, receive alerts, and check the status of the refrigerator, ensuring food safety and optimal performance.

The design also includes door bins and spacious shelves that are easy to clean, making organization simple and efficient. The doors are reversible, offering flexibility in installation according to the kitchen's layout.

The Hotpoint EW22 not only focuses on performance but is also designed with user-friendly features such as LED lighting that illuminates the entire interior, making it easy to find items.

In summary, the Hotpoint EW22 is a sophisticated refrigerator combining cutting-edge technology with practical design. Its energy efficiency, advanced cooling systems, smart technology, and thoughtful storage solutions make it an excellent choice for anyone looking to upgrade their kitchen appliances. Whether for families or individual users, this model provides reliable performance while ensuring food stays fresh and accessible.