D ISHWASHER
Troubleshooting
Caution
-Do not forget that repairs should only be carried out by a qualified specialist. Improper repairs can lead to considerable equipment damage, as well as danger to the user.
-The dishwasher must first be disconnected from the electricity supply before any repairs or other work can be carried out. Switch off at the mains socket and water supply and remove the plug.
Resolving minor problems yourself.
Experience has shown that you can resolve most problems that arise during normal daily usage yourself, without having to call out a service engineer. Not only does this save costs but it also means the appliance is available for use again that much sooner. The following list of common occurences and their remedies should help you identify the causes of most problems.
If the dishwasher won't
start, check...
■Isthedishwasherpluggedinat the electricity socket and switchedon?
■Is there a power failure, check otherappliances.
■Checkthefuse.
■Is the water supply tap turned on?
■Isthewaterinlethoseconnected properly?
■Is the pressure of the water supplysufficient?
■Istheinlethosekinked?
■Is the filter on the water supply hoseblocked?
■Isthedishwasherdoornotclosed properly?
If water remains inside the
dishwasher, check...
■thedrainhoseisnotkinked.
■the drain syphon is not obstructed.
■the dishwasher filters are not clogged.
If the dishes are not being
cleaned properly, check...
■thecorrectamountofdetergent hasbeenadded.
■thereisregeneratingsaltinthe saltcontainer.
■the dishes have been loaded correctly.
■the selected programme is suitableforthetypeofdishesand thedegreeofsoiling.
■allfiltersarecleanandpositioned correctly.
■the spray arm nozzles are not obstructed.
■thereisnothingobstructingthe rotationofthesprayarms.
If the dishes fail to dry or
remain dirty, check...
■thereisrinseaidinsidetherinse aidcontainer.
■therinseaiddispensersettingis correct.
■the detergent being used is of goodqualityandhasnotlostits effectiveness (for example, throughincorrectstorage,with theboxleftopen).
If the dishes show signs of streaking, staining etc. check...
■therinseaiddispensersettingis notsettoohigh.
If there are visible traces of rust inside the tank, check...
■the cap off the salt container is securely closed and that the watersoftnersettingiscorrect.
■thecorrectamountofdetergent isbeingused.Certaindetergents can be more corrosive than others.
■the tank is made of steel and thereforeanyrustmarksaredue toexternalelements(fragments ofrustfromthetankpipes,pots, cutleryetc.)Specialproductsare commerciallyavailabletoremove suchmarks.
Error messages
Yourdishwasherisequippedwitha safety system which is able to de- tectoperatingfaults.
Youwillknowifthereareany faults ifcodesstartflashingonthedisplay. Take a note of the codes, turn the applianceoffandcallHotpointServ- icefortechnicalassistance.
Tap off alarm
IftheH2Ocodeisflashing,itmeans youhaveforgottentoturnthewater tapon.
Turn the appliance off at the ON- OFF button, turn on the water tap andwaitapproximately20seconds beforeturningtheapplianceback on. The wash cycle will start up againafterafewminutes.
Clogged filter alarm
Iftheapplianceisblockedandthe code"A05"isflashing,thismeans thefilteriscloggedbylargeparticles of food residue. Turn the knob to OFF,cleanthefilterthoroughlyand repositionitinitsseat,thenturnthe appliancebackon.Thewashcycle will start up as normal after a few seconds.
Water load solenoid valve malfunction alarm
Ifthecode"A02"flashes,TURNthe dishwasherOFFANDBACKON AGAINafteroneminute.Ifthealarm persists, first turn off the water tap toavoid anyfloodingandthencut off the electricity supply and call fortechnicalassistance.
If after all the checks, the appli- ance still does not operate or the problem persists, call Hotpoint Service (see KEY CONTACTS, backpage)andinformthemof:
-thetypeofproblem
-the abbreviation of the model name(Mod.)andtherelativenum- bers(S/N)writtenontheratingplate located on the inner edge of the door.
Switch off at the mains socket and remove the plug. Turn off the water supply.
13