Sunbeam EM3820 Trouble Shooting guide, Problem Possible cause What to do, No coffee runs through

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Trouble Shooting guide

Problem

Possible cause

What to do

 

 

 

Coffee runs down the side of

Group handle is not attached correctly,

Ensure the handle is firmly positioned

the group handle.

or has not been tightened sufficiently. onto the brewing head. See “Preparing

 

 

an espresso” pg 14.

 

 

 

 

 

 

 

Edge of filter insert is not free

Clean around the top edge of the

 

of coffee granules.

filter and wipe the brewing head clean

 

 

of coffee.

 

 

 

The brewing head is dirty.

Wipe brewing head with a damp cloth.

 

The brewing head is defective.

Contact a Sunbeam Service Centre.

 

 

 

 

Brew head rubber seal is damaged,

Contact a Sunbeam Service Centre.

 

or worn.

 

 

 

 

 

 

 

No coffee runs through.

No water in the water reservoir.

Fill reservoir with water.

 

 

 

 

Water reservoir not correctly

Press firmly down on the water reservoir

 

assembled.

to ensure it is correctly positioned.

 

 

 

 

 

 

 

Brewing filter may be blocked.

See “Descaling the espresso machine”

 

 

pg 19.

 

 

 

 

 

 

 

The filter is blocked, the coffee

Empty out the filter and rinse under

 

grounds are too fine or tamped

water to clean. Wipe the brewing head

 

down too hard.

with a cloth. Repack the filter and tamp

 

 

down coffee lightly with compactor.

 

 

 

 

 

 

Coffee pours out in drops.

Coffee grounds are too fine or are too

Ensure you are using an evenly ground

 

compacted.

coffee and do not compact the grounds

 

 

so firmly.

 

 

 

 

 

 

 

Machine blocked by scale build up.

See “Descaling the espresso machine”

 

 

pg 19 .

 

 

 

 

 

 

Espresso does not have any

Coffee is old or dry.

Use fresh coffee and once you open the

Crema.

 

coffee be sure to store it in an airtight

 

 

container.

 

 

 

 

 

 

 

Coffee not compacted firmly enough.

Compact coffee grounds more

 

 

firmly.

 

 

 

 

 

 

 

Coffee too coarse.

Grind the coffee to a finer texture or

 

 

change brands of espresso coffee to a

 

 

finer grind.

 

 

 

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Contents Café Espresso Sub Heading HeadingImportant instructions retain for future use ContentsSafety Precautions for Your Sunbeam Espresso Machine Sunbeam’s Safety PrecautionsWhat makes a good coffee? About espresso coffeeNon-slip rubber feet Features of your Sunbeam Café EspressoGroup / Brewing head Group handle Water level indicator Warming plateSteam wand Extra cup height clearance Power button Operating dial7L removable water reservoir Silicone coverThermoblock heating system BAR pumpPreparing the espresso machine Operations Guide for your Café EspressoFilling the water reservoir Making an Espresso Operations Guide for your Café EspressoTexturing milk Remove the drip tray, pull tray outward and toward you Secrets to the perfect cup Easy steps for texturing milk Important cleaning instructions for the steam wand/armBefore using your Café Espresso Preparing an espresso Functions of your Café EspressoSteam Function Functions of your Café EspressoCleaning the steam wand Brewing head, filters & group handle Care and CleaningDrip tray Steam wand Care and CleaningBrew head rubber seal Cup warming plate and exteriorDescaling Descaling solution Descaling the espresso machineDescaling Crema Trouble Shooting guideProblem Possible cause What to do No coffee runs throughCoffee is too cold Trouble Shooting guideLoud noise Uneven cup fillingEspresso tastes burnt Espresso Short Black RecipesCaffe Latte RecipesPage Page Page New Zealand Month Replacement GuaranteeAustralia Need help with your appliance?

EM3820 specifications

The Sunbeam EM3820 is a cutting-edge espresso machine designed for coffee enthusiasts who appreciate quality, convenience, and versatility. This model stands out with its array of features that cater to both novice users and seasoned baristas alike, making it an outstanding addition to any kitchen countertop.

One of the standout characteristics of the Sunbeam EM3820 is its powerful 15-bar pressure pump. This essential technology ensures optimal extraction of coffee flavors, providing a rich and robust espresso shot. The machine heats up quickly, allowing users to brew their favorite beverages without lengthy waiting periods. The rapid heat-up time is complemented by a durable stainless steel boiler that not only maintains temperature stability but also enhances the overall lifespan of the machine.

The EM3820 is equipped with a user-friendly interface, featuring intuitive controls that simplify the brewing process. Users can easily select between various brewing options, including espresso, latte, and cappuccino. The machine also comes with a manual steam wand, allowing for fine-tuned milk frothing capabilities to create barista-quality drinks right at home.

Another essential feature of the Sunbeam EM3820 is its built-in grinder, which provides the flexibility of using fresh coffee beans. This integrated grinder has adjustable settings, allowing users to customize the grind size according to personal preference. Freshly ground coffee enhances the flavor profile of the espresso, giving it a superior taste compared to pre-ground options.

The design of the EM3820 is both aesthetically pleasing and functional. Its compact footprint makes it suitable for kitchens of all sizes, while stainless steel accents add a modern touch. Additionally, the removable drip tray and water tank simplify cleaning and maintenance, ensuring that the machine remains in top condition for years to come.

In conclusion, the Sunbeam EM3820 is an excellent choice for those seeking a high-quality espresso machine with advanced features and user-friendly technology. With its powerful brewing capabilities, integrated grinder, and sleek design, it offers value for money and enhances the home brewing experience. Whether you crave a simple espresso or a complex cappuccino, the EM3820 delivers consistently delicious results.
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