Troubleshooting

PROBLEM

POSSIBLE CAUSE

SOLUTION

 

Starmate Replay receiver power is off

Turn the receiver power on

Boombox does not turn on

 

 

Batteries are not installed, or installed

Install the batteries observing the correct

 

 

incorrectly

polarity

 

 

 

Boombox does not operate on

When the AC power adapter is connected to the

Disconnect the AC power adapter

batteries

Boombox, the battery operation is disabled

 

 

 

 

Intermittent operation

Battery level is low

Replace the batteries

 

 

 

 

Satellite antenna is not connected to

Connect the windowsill antenna to the ANT

Receiver displays

Boombox

connection at the rear of the Boombox

 

 

“ANTENNA ERROR”

Starmate Replay receiver is not completely

Re-seat the Starmate Replay Receiver into

 

 

seated in the Boombox

the Boombox

 

 

 

Receiver displays

Obstacles may be blocking the antenna’s clear

Change the location of the antenna to

eliminate obstacles such as trees,

“ACQUIRING SIGNAL”

view of the sky

overhangs, buildings, terrain, etc.

 

 

 

 

 

 

Headphones are connected to the

Disconnect the headphones

No sound from the Boombox

Boombox

 

 

 

speakers

The AUX input is selected instead of the

Press the AUX button to select the satellite

 

 

satellite receiver

receiver input

 

 

 

 

9

Starmate Replay STB2 Boombox User Guide

Page 9
Image 9
Sirius Satellite Radio STB2 manual Troubleshooting, Problem Possible Cause Solution