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Samsung SCX-1100 manual Troubleshooting, Clearing Paper Jams LCD Error Messages Fixing Problems

Models: SCX-1100

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7TROUBLESHOOTING

7TROUBLESHOOTING

This chapter gives helpful information for what to do if you encounter an error.

This chapter includes:

•Clearing Paper Jams

•LCD Error Messages

•Fixing Problems

Image 102

Samsung SCX-1100 manual Troubleshooting, Clearing Paper Jams LCD Error Messages Fixing Problems

Contents

Page Important Precautions and Safety Information If liquid has been spilled into the product CONTENTS Setting Up Your ProductInstalling Software Copying PrintingScanning Appendix MaintenanceTroubleshooting IndexMEMO iv Contents1 SETTING UP YOUR PRODUCT Contents Control Locations and FunctionsOperation Panel Button Functions Choosing a Location User’s Guide, Warranty Card ContentsQuick Install Guide 1.2 Setting Up Your ProductOperation Panel Control Locations and FunctionsFront View Cartridge Door Grab the handle of theUSB Connector Parallel Connector Paper Support Connector Door To access connectors, open it wideAC Power Socket Rear ViewOperation Panel Button Functions Choosing a Location Setting Up Your Product 2 Open the connector doorSetting Up Your Product Page 5 Connect the power cord Loading Paper Paper guide Installing Print Cartridges 3 The cartridge holder moves to the install position Place the black print cartridge into the right side of the holder 11 The display shows “NEW COLOR”. Press Enter Cartridge type Part number1.16 Setting Up Your Product Changing the Display Language Turning Key Sound On or OffSetting Ink Save Modes Setting Paper Save Modes1.18 Setting Up Your Product Setting Power Save Mode 1.20 Setting Up Your Product MEMOUninstalling Samsung Software 2 INSTALLING SOFTWAREInstalling Samsung Software Configuring Fax Gate and Internet Gate About Samsung Software System RequirementsSmarThru Software About Samsung SoftwareMFP Driver OCR Software AnyPage LiteMinimal Requirements System RequirementsSupported Operating System RecommendedInstalling Samsung Software 2 Click Install the Samsung Software on your PC4 The SmarThru installation supports three types of setup 2.6 Installing Software 7 Click Next Configuring Fax Gate and Internet Gate 3 Enter your name and e-mail address, then click Next. The e-mail address has been assigned to you by your Internet service provider 2.10 Installing Software 6 Enter the account record name, then click Next7 Click Finish to quit the wizard and enable Internet e-mail service Installing SoftwareUninstalling Samsung Software Uninstalling the MFP DriverUninstalling Samsung SmarThru 3 Select Samsung SmarThru, then select SmarThru 3 UninstallUninstall options are 8 Click OK Using the SmarThru CD-ROM 2 Click Uninstall the Samsung software on your PCChanging Default Settings Setting Paper Size and Type Loading the Original DocumentsCopying a Document Setting Copy Options Using Special Copy 3 COPYINGSetting Paper Size and Type Paper SizePaper Type Copying3 Close the top cover slowly. Be careful not to move the document Loading the Original Documents1 Open the top cover 3.4 CopyingIf you want to copy or scan a book Copying a Document Setting Copy Options QualityContrast Copy pageZoom rate Using Special Copy Fit to PageClone 3 Press Special CopyPoster Mirror3.12 Copying Changing Default Settings MEMO 3.14 CopyingPrinter Settings Using the Printer Control Program 4 PRINTINGPaper Selection Loading Specialty Paper Printing a Document Coated paper Paper SelectionPlain Paper Glossy/Photo PaperGuidelines for Special Media Loading Specialty Paper Load up toAnd make sure And make sure Paper GuidelinesLoad up to The paper guide rests against the edge of the transparenciesPrinting a Document After a moment, Samsung SCX-1100 Series Control Program window appears. You can cancel the print job as well as seeing how much ink you have left and view printing tips in this window Windows 95/98/Me Printer SettingsAccessing Printer Settings Windows NTPrinter Properties Tabs Windows 95/98/Me Windows 2000/XPPaper Tab Document/Quality TabJob Finishing Tab Booklet2 Fold and stack the rest of your bundles, one PosterOnce your document prints, stack the bundles and bind the booklet on top of the other, until your booklet is completeHandout Two-Sided PrintingPrinting Advanced Tab Page Setup TabPrinter Properties Tabs Windows NT 4.14 PrintingFeature Tab Color TabLayout Tab Printer Properties Tabs Windows 2000/XPPaper Quality Tab 4.16 PrintingUsing the Printer Control Program Accessing Printer Control ProgramPrinter Properties Buttons & Icons Status Tab 4.18 PrintingOptions Tab Printingin case of Windows About Tab Cartridges TabScanning Process with TWAIN-enabled Software 5 SCANNINGScanning Basics Starting Scan from the Operation Panel Scanning Basics Starting Scan from the Operation Panel3 Press Scan to on the operation panel Scan to Email ScanCopy Scan to FAXScan to OCR Scanning Process with TWAIN-enabled Software Aligning Print Cartridges When the procedure is finished, click OK 6 MAINTENANCECleaning Print Cartridges Replacing Print Cartridges Cleaning Document Glass Using Help ListMaintaining Print Cartridges Cleaning Print Cartridges Viewing Ink LevelPrinting a Cleaning Page from the Product 6.4 MaintenancePrinting a Cleaning Page from Your Computer 3 Click Clean Print NozzlesCleaning Print Cartridge Nozzles Maintenance Cleaning Cartridge Holder Contacts 6.8 MaintenancePart number Replacing Print CartridgesCartridge type Cartridge contactReplacing Print Cartridges from the Product 6.10 MaintenanceColour ink cartridge Black ink cartridge 6.12 Maintenance Replacing Print Cartridges from the Computer 1 Click Start Programs Samsung SCX-1100 SeriesMaintenance Aligning Print Cartridges Aligning Print Cartridges from the ProductAligning Print Cartridges from the Computer 4 Click Align Cartridges7 When the procedure is finished, click OK Cleaning Document Glass Using Help ListDocument Glass 6.18 Maintenance MEMO7 TROUBLESHOOTING Clearing Paper Jams LCD Error Messages Fixing ProblemsClearing Paper Jams 6 Press Cancel/Reset to clear the error message on the display Tips for Avoiding Paper Jams LCD Display LCD Error MessagesSolution MeaningSymptom Fixing ProblemsPaper Feeding Problems Cause and SolutionSymptom General Printing ProblemsSeries Cause and SolutionSymptom Cause and SolutionThe printer properties may be configured incorrectly The page orientation setting may be incorrect. Change the SymptomCause and Solution The paper size and the software paper size settings do notColour Printing Problems SymptomCause and Solution Cause and Solution Print Quality ProblemsSymptom The moisture content of the paper is uneven or the paperThe print cartridge may need to be cleaned. See page SymptomCause and Solution The print media is loaded incorrectly or is an unsupportedScanning Problems SymptomCause and Solution 7.14 Troubleshooting MEMOPrinter Specification Scanner and Copier Specification General Specification Paper Specification8 APPENDIX Resolution Printer SpecificationScanner and Copier Specification Printing speed Draft Modeweight General SpecificationPaper size and weight Power ratingavailable Paper SpecificationPaper types Paper sizesAppendix Replacing the Fitted Plug UK Important warning You must earth this machineNotes For Use of This Device New Zealand Important NoticeDeclaration of Conformity European Countries Approvals and CertificationsEC Certification clean AC power alignment, cartridgescancel default settingPage Visit us at P/N JB68-00693A Rev