Samsung SCX-1100 manual General Printing Problems, Series, Symptom, Cause and Solution

Symptom	Cause and Solution
Transparencies stick	Use only the transparencies specially designed for an ink jet
together in the paper	printer. Remove each transparency as it exits from the
exit.	printer.
Envelopes skew or fail	Ensure that the paper guide is against the left side of the
to feed correctly.	envelopes.

General Printing Problems

Symptom	Cause and Solution
Your product does not	• The printer cable is not connected properly. Check the
print.	printer cable connection.
	• The printer cable is defective. Swap the cable with one
	known to work.
	• The port setting is incorrect. Check the Windows printer
	settings to make sure that the print job is being sent to
	the correct port (for example, LPT1).
	• You have unplugged the USB cable from your computer
	then plugged back to a different USB port than you have
	used before. In this case, your printer driver creates a
	virtual printer in the Printer folder on your computer
	system each time you use another different port. You
	have to remove the newly created virtual printer(s). To
	remove:
	1. Open the Printer folder and right-click on the last
	created Samsung SCX-1100 Series Copy x (where x
	is the number of the created virtual printers).
	2. Select Properties from the pop-up menu and then
	click Ports tab.
	3. Locate the USB port which is checked and then close
	the Printer folder.
	4. Reopen the Printer folder.
	5. Right-click on the original printer Samsung SCX-1100
	Series.
	6. Select Properties from the pop-up menu and then
	click Ports tab.
	7. Put a checkmark in the checkbox of the USB port you
	have found at step 3.
	8. Remove the Samsung SCX-1100 Series Copy x from
	the Printer folder.
	• The print cartridge is not installed properly. Remove and
	reinsert the print cartridge.

Troubleshooting 7.7