Samsung SCX-1100 manual Print Quality Problems, Symptom, Cause and Solution

Print Quality Problems

Symptom	Cause and Solution
Light print or fade	• The print cartridge may be running out of ink. Install a
	new ink cartridge.
	• The paper may not meet paper specifications (for
	example, the paper is too moist or too rough). See “Paper
	Selection” on page 4.2.
	• If the whole page is light, the print resolution setting is
	too low. Adjust the print resolution within the printer
	properties. See page 4.10.
	• A combination of faded and smeared defects may indicate
	that the print cartridges need to be cleaned. See
	“Cleaning Print Cartridges” on page 6.3.
Splashed dots	• The paper may not meet paper specifications (for
	example, the paper is too moist or too rough). “Paper
	Selection” on page 4.2.
	• The print nozzles may be clogged with ink. See “Cleaning
	Print Cartridges” on page 6.3.
White streaks or	• The moisture content of the paper is uneven or the paper
missing dots	has moist spots on its surface. Try a different kind or
	brand of paper.
	• Print cartridges may be installed incorrectly. Make sure
	the print cartridges are installed correctly.
	• A print cartridge may be empty. Check the contacts of the
	print cartridge. If there is not any ink in the cartridge,
	replace it with a new one.
	• The print media being used may not be acceptable. Use
	only print media specified in “Paper Selection” on page
	4.2.
	• The print head may be aligned incorrectly. Print the
	alignment pattern to align the print cartridge. See page
	6.14.
Blurred or smudged	• You may printing on the wrong side of the paper. Turn the
ink	paper over and print on the other side.
	• The paper may not meet paper specifications (for
	example, too moist or too rough). See “Paper Selection”
	on page 4.2.
	• Let the ink dry before handling the paper.

Troubleshooting 7.11