Samsung SCX-1100 manual Colour Printing Problems, Symptom, Cause and Solution

Colour Printing Problems

Symptom	Cause and Solution
Colours print	• The Samsung SCX-1100 Series printer driver may not be
incorrectly	selected. Verify that you selected the Samsung SCX-1100
	Series printer driver.
	• Print cartridges may be installed in the incorrect holders.
	Remove each print cartridge that is in an incorrect holder.
	Check that the ink have not mixed in the cartridges. If this
	is the case, replace the cartridge with a new one.
	• Print a test page. If the problem persists, replace the
	cartridge with new one.
	• Print nozzles on the colour print head may be clogged.
	Print a test page to check the status of the nozzles and
	clean the print cartridge (page 6.3).
Colours are missing	• The colour print cartridge may not be working properly.
	Print a test page to make sure the ink cartridge is working
	correctly.
	• The print head may need to be cleaned. Clean the print
	cartridges (see page 6.3).
Colours in a line are	• You may have turned the product off(paused) and then
uneven, or different	on(resumed) during print job. Do not turn the product off
from the previous	and back on during a print job.
lines	• Set the print quality to High or Maximum in the printer
	driver.
	• Align the print cartridges. See page 6.14.
Hue changes	• Print nozzles on the print head may be clogged. Print a
	test page to check the status of the nozzles and clean the
	print cartridge (page 6.3).
	• The colour print cartridge may be empty. Replace the
	cartridge with a new one.

7.10Troubleshooting