DeLonghi ESAM6600 manual Problems to be Resolved Before Calling the Service Center

Page 23

20 PROBLEMS TO BE RESOLVED BEFORE CALLING THE SERVICE CENTER

If the appliance is not working, the causes of the malfunction can be identified and resolved by referring to sec- tion 19. If, on the other hand, a general alarm is on, run the following checks before calling the service center.

PROBLEM

 

 

 

CAUSE

 

SOLUTION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The coffee is not hot

 

•

The cups have not been preheated

•

Heat the cups by rinsing them in hot water or leaving them

 

 

 

 

 

for at least 20 minutes on the cup warmer tray on the lid

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(see section 6, note 3).

 

 

 

 

 

 

 

•

Heat the infuser by pressing the

button before making

 

 

 

• The infuser is too cold

 

the coffee (fig. 12, see section 6, note 3).

 

 

 

 

 

The coffee is not creamy

•

The coffee is ground too coarsely

•

Turn the grinding adjustment knob one click toward the

enough

 

 

 

 

 

 

number 1 (see section 8).

 

 

 

•

Wrong type of coffee is being used

•

Use a type of coffee for espresso coffee makers.

 

 

 

 

 

The coffee runs out too

•

The coffee is ground too finely.

•

Turn the grinding regulator one click toward the number 7

slowly.

 

 

 

 

 

 

(see section 8).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The coffee runs out too

•

The coffee is ground too coarsely.

•

Turn the grinding regulator one click toward the number 1

quickly.

 

 

 

 

 

 

(see section 8).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The coffee does not

•

The spout holes are blocked.

•

Scrape off the dry coffee residues with a needle (fig. 29).

come out of one of the

 

 

 

 

 

 

spouts.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When coffee

beans

are

•

The ground coffee may be blocked in

•

Remove the ground coffee inside the funnel using a knife

being used and the

and

buttons are pressed,the

 

the funnel.

 

 

(see section 9, note 5).Then clean the infuser and the inside

 

 

 

 

of the appliance (see description in section 16.2).

appliance does not deliver

 

 

 

 

 

 

 

 

 

 

coffee, but only water.

 

 

 

 

 

 

 

 

 

 

 

 

 

When the

button is

•

The appliance is not plugged in.

•

Check that the power cable is plugged into the outlet.

pressed, the

appliance

 

 

 

 

 

 

does not turn on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•

The appliance is on. The infuser can

•

Turn the appliance off and remove the infuser (see section

The infuser

cannot

be

 

only be removed if the appliance is off.

 

16.2). IMPORTANT: The infuser can only be removed if the

removed for cleaning.

 

 

 

 

appliance is off. Attempting to remove the infuser with the

 

 

 

 

 

 

 

appliance on may cause damage.

 

 

 

 

 

 

 

 

 

 

 

•

Too much ground coffee has been

•

Remove the infuser and thoroughly clean the inside of the

Ground coffee is being

 

added.

 

 

appliance, as described in section 16.2. Repeat the operation

•

The

button has not been

 

using a maximum of 1 measuring scoop of ground coffee.

used (not beans) and the

 

pressed and the appliance has used

•

Thoroughly clean the inside of the appliance as described in

appliance does not deliv-

 

both the ground coffee added and the

 

section 16.2. Repeat the operation, first pressing the

er the coffee.

 

 

•

coffee ground by the mill.

•

button as described in section 9.

 

 

 

 

Ground coffee has been added when

Remove the infuser and thoroughly clean the inside of the

 

 

 

 

the appliance is off.

 

appliance, as described in section 16.2. Repeat the opera-

 

 

 

 

 

 

 

tion, but switch the appliance on first.

 

 

 

 

 

 

 

 

 

 

22

 

 

C o l l e c t i o n

 

 

 

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Page 22 Page 24
Contents De’Longhi America, Inc Collection Colleción Collezione L l e c t i o n L l e c i ó n L l e z i o n e L l e c t i o n L l e c i ó n L l e z i o n e Changing the Quantity of Coffee and Milk for IndexP O R T a N T S a F E G U a R D S Control panel Safety WarningsDescription see Press OK Press OK to Install EnglishEnglish Installed Fill TankTurning on and Preheating Preparing Coffee Using Coffee Beans and Useful TipsHeating UP Please Wait Rinsing Please WaitEmpty Grounds Container Ground TOO Fine Adjust Mill Insert Water Spout and Press OKRegulating the Coffee Mill Ready PRE-GROUND CoffeeChanging the Quantity of Coffee in the CUP Cappuccino Container Pointer in Position HOT WaterHOT Water Program Quantity Preparing Frothed or Steamed Milk Without Coffee CleaningItalian Macchiato Container Pointer in Position Preparing Latte or Italian MacchiatoMilkfor Programquantity Cleaning and MaintenanceCleaning the coffee maker Cleaning the infuserCorrect Incorrect AUTO-START no Changing and Setting the Menu ParametersStart Time Appliance in Descale DescaleDescale no Descale YESWater Hardness High TemperatureReset to Default no OFF After 1 HourBeep ON/OFF activates and deactivates the beep Changing the LanguageLess Coffee TroubleshootingProblem Cause Solution Problems to be Resolved Before Calling the Service CenterBut From Around How long does the coverage last? What does the warranty cover?What is not covered by the warranty? How do you get service?
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