9 Before You Call for Service
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Check the following list to be sure a service call is really necessary.
If surface burner fails to light:
+check to be sure unit is properly connected to power supply.
+check for a blown circuit fuse or a tripped main circuit breaker.
+check to be sure burner is correctly rated for your type of
gas.
*check to be sure burner ports or ignition ports are not clogged.
+ check to be sure ignitor is dry and clicking. Burner will not light if ignitor is damaged, soiled or wet. If ignitor doesn’t click, turn control knob OFF.
+check to be sure the burner head is correctly seatedon the burner base.
If You Need Service:
+Call the dealerfrom whom your appliancewaspurchased or call Maytag Appliances Sales Company,
+Be sure to retain proof of purchase to verify warranty status. Refer to WARRANTY (last page) for further information on owner’s responsibilities for warranty ser- vice.
+If the dealeror servicecompany cannot resolve the prob- lem, write to Maytag Appliances SalesCompany, Attn: CAIRSMCenter, P.O. Box 2370, Cleveland, TN 37320- 2370, or call
U.S. customersusing TTY for deaf, hearing impaired or speechimpaired, call
If the flame is uneven:
+burner ports may be clogged.
+flame setting may need to be adjusted.
If surface burner flame lifts off the ports: + contact an authorized
If surface burner flame is yellow in color:
+contact an authorized
+some yellow tips on the flames are acceptable when using LP gas.
NOTE:When writing or calling about a service prob- lem, please include the following information:
a. Your name, addressand telephone number; b. Model number and serial number;
c. Name and addressof your dealer or servicer; d. A clear description of the problem you are
having;
e. Proof of purchase (sales receipt).
+User’s guides, service manuals and parts catalogs are available from Maytag Appliances SalesCompany,Jenn- Air Customer Assistance.
All specifications subject to changeby manufacturer with- out notice.