3Com CS/2500 Technical Support, On-line Technical, Services, 3Com Bulletin Board Service 3ComBBS

D TECHNICAL SUPPORT

3Com provides easy access to technical support information through a variety of services. This appendix describes these services.

On-line Technical	3Com offers worldwide product support seven days a week, 24 hours a
Services	day, through the following on-line systems:
■ 3Com Bulletin Board Service (3ComBBS)
■ World Wide Web site
■	ThreeComForum on CompuServe®
■ 3ComFactsSM automated fax service
3Com Bulletin Board	3ComBBS contains patches, software, and drivers for all 3Com
Service	products, as well as technical articles. This service is available via
	modem or ISDN seven days a week, 24 hours a day.
	Access by Modem
	To reach the service by modem, set your modem to 8 data bits, no
	parity, and 1 stop bit. Call the telephone number nearest you:
	Country	Data Rate	Telephone Number
	Australia	up to 14400 bps	(61)	(2) 9955 2073
	France	up to 14400 bps	(33)	(1) 69 86 69 54
	Germany	up to 9600 bps	(49)	(89) 627 32 188 or (49) (89) 627 32
			189
	Hong Kong	up to 14400 bps	(852) 2537 5608
	Italy (fee required)	up to 14400 bps	(39)	(2) 273 00680
	Japan	up to 14400 bps	(81)	(3) 3345 7266
	Singapore	up to 14400 bps	(65)	534 5693
	Taiwan	up to 14400 bps	(886) (2) 377 5838
	U.K.	up to 28800 bps	(44)	(1442) 278278