D | TECHNICAL SUPPORT |
3Com provides easy access to technical support information through a variety of services. This appendix describes these services.
| 3Com offers worldwide product support seven days a week, 24 hours a | |||
Services | day, through the following | |||
■ 3Com Bulletin Board Service (3ComBBS) | ||||
■ World Wide Web site |
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■ | ThreeComForum on CompuServe® |
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■ 3ComFactsSM automated fax service |
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3Com Bulletin Board | 3ComBBS contains patches, software, and drivers for all 3Com | |||
Service | products, as well as technical articles. This service is available via | |||
| modem or ISDN seven days a week, 24 hours a day. | |||
| Access by Modem |
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| To reach the service by modem, set your modem to 8 data bits, no | |||
| parity, and 1 stop bit. Call the telephone number nearest you: | |||
| Country | Data Rate | Telephone Number | |
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| Australia | up to 14400 bps | (61) | (2) 9955 2073 |
| France | up to 14400 bps | (33) | (1) 69 86 69 54 |
| Germany | up to 9600 bps | (49) | (89) 627 32 188 or (49) (89) 627 32 |
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| 189 |
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| Hong Kong | up to 14400 bps | (852) 2537 5608 | |
| Italy (fee required) | up to 14400 bps | (39) | (2) 273 00680 |
| Japan | up to 14400 bps | (81) | (3) 3345 7266 |
| Singapore | up to 14400 bps | (65) | 534 5693 |
| Taiwan | up to 14400 bps | (886) (2) 377 5838 | |
| U.K. | up to 28800 bps | (44) | (1442) 278278 |
