Technical Support | 3Com CS/2500 guide

DTECHNICAL S UPPORT

On-line Technical Services	D-1
3Com Bulletin Board Service		D-1
Access by Modem	D-1
Access by ISDN D-2
World Wide Web Site	D-2
ThreeComForum on CompuServe			D-2
3ComFacts Automated Fax Service			D-3
Support from Your Network Supplier			D-3
Support from 3Com D-4
Returning Products for Repair		D-4

LIMITED WARRANTY

ix

Image 9

3Com CS/2500 manual Technical Support

Contents

CS/2500 Series 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Iii Page Contents Installation Maintenance and Upgrades PIN Assignments Technical Support Page Figures Tables Introduction About this GuideAudience Conventions This Typeface Italics Italics are used to denote new terms or emphasis About this Guide Features FeaturesOverview Ten standard RS-232-D electrical interfaces Software CompatibilitySW/2500, can be used only with the CS/2500 and CS/2600 Panel, see Back Panel on Chassis Hardware Interrupt Front Panel Its +5 V DC output Power supply module and three types of connectors Back PanelCS/2500 and CS/2600 back panel, shown in -5, contains Overview Back Panel Overview Specifications Optional RackMount Kit VAC Installation Do the following before beginning the installationPreparation Installation Install brackets Cabling the Server To the NetworkTurning on the server All ports are set to terminal SETDefault -TERM DeVice = Installation End to the transceiver Slide-lock connection on the server Install brackets AC power source must meet the requirements outlined ConfigurationConfiguration, and Appendix C, Monitor Utility Modifying Installation Startup Guide or software release notes Diskette Booting fromRbcs files Diskette Startup 3Com Corporation CS/2000 Series Monitor Reading...OK Insert copy and hit return to continue Parameter changes Normal Startup Boot ProblemsMessages Shutting Down Shutting Down Startup Configuration EnteringFirmware Monitor Configuration Procedure ChangingFollowing menu is displayed SLP Changing the Configuration Configuration Changing the Configuration SLP, and Trivial File Transfer Protocol Tftp Used with 3Com Network Control Servers NCSs Com no longerNext section Tftp Type B Change IP/TFTP Parameters menu appears Configuration Bootp Emulating a CS/2000 or CS/2100Software and to operate in mixed environments Changing Port Configuration Changing Port Configuration Configuration Maintenance Maintenance and Upgrades3Com recommends the following procedures for preventive Maintenance Maintenance and Upgrades Maintenance Reinstall the fuseholder cartridge in the receptacle Upgrade procedures require you to remove the server cover Upgrades Removing the Server Cover Rear Grasp both sides of the cover and carefully lift it off 8-F Pull taut to expose screw Voltages. There are no user-serviceable parts inside Upgrades Remove Connector from Each pin must be inserted properly into its socket Replace the cover, as described in the next section EPROM. Each pin must be inserted properly into its socket Upgrades Maintenance and Upgrades Troubleshooting Troubleshooting Operating Problems Troubleshooting Memory Dump Procedures Enter the density of the dump diskettes Return to use the default density 2mb Troubleshooting PIN Assignments Figure A-1 Serial Connector Pin Numbering TXD DTE Transceiver DO-S Slct Startup Messages Appendix B Startup Messages Monitor Utility You can access the monitor in either of the following ways Set the Auto-reboot parameter to Boot monitor Continuous Self-Test and Initial Boot Source parametersNonfunctional -2 on page 1-4. The switch is recessed into a round hole to Memory dumps, refer to Memory Dump Procedures onBecome nonfunctional, enter the following command Dump Procedures on Syntax BT Using this menu, refer to , Configuration Procedures onFilename and address parameters specify the name From memory location Description Repeats the previous command 3Com Bulletin Board Service 3ComBBS ServicesTechnical Support On-line Technical Press Return to see the ThreeComForum main menu Country Telephone Number Hong Kong 852 2537 44 1442 408 727 Appendix D Technical Support Returning Products For RepairSender’s expense To obtain an RMA number, call or fax 10/25/95 Numerics Index Cover Index Index Index Index Limited Warranty Bayfront Plaza Santa Clara, CA 408 764-5000 1/1/94