Memory Dump Procedures |
Return to use the default density (2mb):
3 Press the Return key to select the default, 2 MB
The server then calculates the number of diskettes required for the memory dump, and displays the following message:
***N diskette(s) will be needed for the dump operation*** Diskettes will be formatted prior to writing
Insert a diskette
Hit any key to continue
Escape to abort the operation
4 Insert the first diskette.
The server formats the disk, writes the memory dump to the diskette, and displays the following message:
Writing...Label this disk #1
Insert the next dump disk
Hit any key to continue
Escape to abort the operation
5Follow the prompts and insert disks, labeling them accordingly.
The server formats each disk individually, then writes the memory dump to that disk. The process continues until all diskettes have been formatted and written to, and the memory dump is complete. The server then displays the following prompt:
| Dump completed |
Sending in the | Contact your network supplier or 3Com Customer Support before |
Memory Dump | sending a memory dump from your communications server. |
Send the following information along with the diskettes:
■The date and time at which the crash occurred and any information available about the network traffic load at that time
■The state of each front panel LED indicator at the time of the crash
■The version numbers of your communications server software and firmware
You can obtain this information after completing the memory dump. To find the version numbers, boot the software and enter SHow
