Jenn-Air CVE3401 warranty Before You Call for Service, Nothing on the cooktop operates

Before You Call for Service 6

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Check the following list to be sure a service call is really necessary.

Nothing on the cooktop operates:

check for a blown circuit fuse or a tripped main circuit breaker,

0check if cooktop is properly connected to electric circuit in house.

0 check if controls have been properly set.

Cooktop elements do not get hot enough: surface controls may not be set properly.

0 voltage to house may be low.

0 cookware may not be flat or the correct size or shape.

Elements emit slight odor and/or smoke when first turned on: 0 this is normal.

Tiny scratches or abrasions appear on the cooktop:

I' coarse particles (i.e. sugar,dust, salt)were between cookware bottoms and cooktop.

I' incorrect cleaning materials were used to clean cooktop.

0glass cookware was slid across the cooktop. cookware with a rough bottom was used.

Metal markings appear on cooktop:

0metal pans or utensils, especially aluminum, were slid across the cooktop.

Brown streaks and/or areas of discoloration with a metallic sheen appear on cooktop:

boilovers burned onto the cooktop.

_ mineral depositsfrom water or food burned onto the cooktop. _ soil from the pan bottom was transferred to the cooktop.

4incorrect cleaning materials were used.

Ventilation system is not capturing smoke efficiently:

4check on cross ventilation in room or make up air.

4excessive amount of smoke is being created.

0filter may be improperly installed (see page 4). i_ cooktop may be improperly installed:

-check ducting size: 6" diameter round or 3 I/4"X 10"rectangular.

-check if more than three 90 ° elbows were used.

-check if a Jenn-Air wall cap was used.

-refer to complete installation instructions.

•	All Specificationssubject to change by
	out notice.