Getting Support and Service | RSA Security 6.1 specification

XInternet-Draft, “The Protected One-Time Password Protocol (EAP-POTP)”, M. Nystrom, June 2005. ftp://ftp.rsasecurity.com/pub/otps/eap/ draft-nystrom-eap-potp-02.html

Third-Party Products

For more information about configuring your access servers and firewalls, consult the manufacturer’s documentation provided with each device.

Getting Support and Service

RSA SecurCare Online	https://knowledge.rsasecurity.com

Customer Support Information	www.rsasecurity.com/support

Before You Call for Customer Support

Make sure you have direct access to the computer running the

RSA Authentication Manager software. Have the following information available when you call:

XYour RSA Security Customer/License ID. You can find this number on the license distribution medium or by running the Configuration Management application on Windows servers, or by issuing an sdinfo command on Linux or Solaris servers.

XRSA Authentication Manager software version number.

XThe make and model of the machine on which the problem occurs.

XThe name and version of the operating system under which the problem occurs.

xii

About This Guide

September 2005

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RSA Security 6.1 manual Getting Support and Service, Third-Party Products, Before You Call for Customer Support

Contents

RSA Radius Server 6.1 Administrator’s Guide Contact Information Trademarks Distribution Contents Chapter Installing the RSA Radius Server Chapter Administering Profiles Glossary Index About This Guide AudienceWhat’s In This Manual Syntax Conventions Related Documentation RSA Radius Server DocumentationVendor Information Requests for Comments RFCs Getting Support and Service Third-Party ProductsBefore You Call for Customer Support RSA Radius Server Features About RSA Radius Server RSA Radius Server Overview About RSA Radius Server September RSA Radius Authentication Radius Packets Radius Configuration Radius Server ConfigurationRadius Client Configuration Shared Secrets Radius Radius Secret Replication SecretNode Secret Authentication Radius Ports Accounting Accounting Sequence Comma-Delimited Log Files Tunneled Accounting Attributes DictionariesVendor-Specific Attributes Make/Model Field Checklist Attributes Attribute ListsUpdating Attribute Information Attribute Values Return List AttributesMulti-Valued Attributes Default Values Orderable AttributesSystem Assigned Values Echo Property Centralized Configuration Management Replacing a Replica Radius Server Designating a New Primary Radius Server Recovering a Replica After a Failed Download Changing the Name or IP Address of a Server Installing the RSA Radius Server Before You BeginRequired Files Data Migration/Registration Installing on Windows System Requirements Installing the RSA Radius Server If you are installing a Replica RSA Radius Server, click Uninstalling the RSA Radius Server Software Installing on Solaris Installer Syntax Path Installing the RSA Radius Server Software Reppkg Enter RSA administration port Stopping and Starting the Radius Daemon Migration Log File Installing on Linux Linux Server System Requirements Should be overwritten Installing the RSA Radius Server Software Enter RSA administration port Etc/init.d/sbrd stop # ./uninstallrsa.sh Using RSA Radius Administrator Running RSA Radius Administrator Navigating in RSA Radius Administrator RSA Radius Administrator MenusFile Menu See , Administering Radius Clients on Panel Menu RSA Radius Administrator Toolbar Web MenuHelp Menu RSA Radius Administrator Windows Adding an Entry Editing an Entry Sample Add Window Cutting/Copying/Pasting Records Sample Edit Window Using Context Menus Resizing ColumnsChanging Column Sequence Sorting Information Accessing Online Help Displaying Version InformationAdding a License Key Exiting the RSA Radius Administrator Add a License for Server Window Administering Radius Clients Radius Clients Panel Adding a Radius Client Add Radius Client Window Secret to display the characters in the shared secret Verifying a Shared Secret Deleting a Radius ClientPage Administering Radius Clients September Administering Profiles Adding a Checklist or Return List Attribute for a ProfileAbout Profiles Default Profile Resolving Profile and User Attributes Setting Up Profiles Adding a Profile Click Add to add this attribute/value pair to the list Removing a Profile Administering Profiles September Displaying Server Authentication Statistics Displaying Statistics Statistics Panel System Authentication Statistics Radius client is sending incorrectly formed packets to Displaying Server Accounting Statistics Statistics Panel System Accounting Statistics Accounting Statistic Meaning Resetting Server Statistics Displaying Radius Client Statistics Optionally, sort the messages by clicking a column header Displaying Statistics September Administering Radius Servers Replication Panel Adding a Radius Server Manually Add Server Window Enabling a Radius Server Deleting a Radius Server Publishing Server Configuration Information Notifying Replica Radius Servers Recovering a Replica After a Failed Download Designating a New Primary Radius Server Changing the Name or IP Address of a Server Regenerating a Node Secret Resetting the Radius Database Administering Radius Servers September Using the Radius System Log LoggingLogging Files Level of Logging Detail Controlling Log File Size Using the Accounting Log Accounting Log File Format First Line Headings Comma Placeholders Standard Radius Accounting Attributes Acct-Status-Type Acct-Input-Packets Ldap Configuration Interface File P e n d i x a About the Ldap Configuration Interface Ldap Utilities Ldap Requests Downloading the Ldap Utilities Configuring the Ldap TCP Port Ldap Version Compliance Ldap Virtual Schema Available Attributes Ldap Schema Slide 2 Ldap Schema Slide 3 Cn=username,o=radius -w passcode cachedPW Unspecified or 0.0.0.0 RAS IP address When you display Ldap Command Examples Searching for Records Modifying Records Ldapmodify Option Meaning Where Adding Records Deleting Records Statistics Variables Counter StatisticsStattype server Stattype authentication Stattype accounting Rate Statistics Using the Ldap Configuration Interface September Glossary AAA DNS Tokencode Radius Servers TLS 104 Glossary September Index Tokencode