Bosch Appliances SHX5AL, SHE5AM, SHE5AL, SHE4AM, SHX6AP, SHX3AM manual Self Help, Problem Cause Action

Self Help

Dishwashers may occasionally exhibit problems that are unrelated to a malfunction of the dishwasher itself. The following information may help you with a dishwasher problem without involving a repair professional.

Problem	Cause		Action
Dishwasher does not start	1.	Door may not be properly latched.	1.	Shut the door completely.
	2.	Unit may not be turned on.	2.	Press the main power switch to turn unit on.
	3.	Unit not reset or previous cycle not	3.	To reset, refer to “Canceling or changing the
		completed.		cycle” section in this manual.
	4.	Delay start engaged.	4.	To reset, refer to “Delay Start” section in this
	5.	Interruption of electrical power supply		manual.
		to dishwasher or blown fuse.	5.	Check circuit breaker.
	6.	Child lock activated (select models).	6.	Deactivate the child lock. Refer to “Child Lock”
	7.	The door may have been closed with-		section in this manual if applicable.
		out first selecting a cycle.	7.	Select a cycle and close the door.
	8.	Water supply may not be turned on.	8.	Check and turn on water supply.
Dishwasher beeping (end of cycle	Default factory settings alert the customer		To adjust the volume or deactivate, refer to “Cycle
signal)	that the cycle has completed by beeping.		Completion Signal” section in this manual.
	This feature can be deactivated if so de-
	sired.
Display does not illuminate or	1.	A fuse may have been blown or circuit	1.	Check the fuse or circuit breaker box and re-
console lights are not on		breaker tripped.		place the fuse or reset the breaker if neces-
	2.	Door not closed or latched.		sary.
			2.	Ensure that door is properly latched and com-
	Note: For models with controls on the top			pletely closed.
	portion of the door, the display only illumi-
	nates when the door is opened and controls
	are visible.
Dishwasher seems to run a	1.	Incoming water is not warm enough.	1.	Before starting a cycle, run hot water faucet at
long time	2.	Cycle time can vary due to soil and wa-		the sink nearest to the dishwasher.
		ter conditions.	2.	Sensors in the dishwasher automatically in-
	3.	Rinse agent dispenser is empty.		crease the cycle time to ensure a good wash
	4.	Dishwasher connected to cold water		when heavy soil is detected.
		supply.	3.	Add rinse agent.
			4.	Verify dishwasher is connected to hot water
	Note: Refer to “Cycle Chart Data” section in			supply plumbing.
	this manual for typical cycle length.
Dishes aren’t getting clean	1.	Spray arm movement is obstructed.	1.	Ensure that spray arm movement is not
enough	2.	Spray arm nozzles clogged.		blocked by hand rotating spray arms.
	3.	Improper use of detergents.	2.	Remove the spray arms and clean according to
	4.	Filters could be clogged.		“Check/Clean the Spray Arm Nozzles” in Care
	5.	Dishes are nested or loaded too close		and Maintenance section of this manual.
		together.	3.	Increase or decrease detergent depending on
	6.	Selected wash cycle is not suitable for		the water hardness. Refer to Table under “Add-
		food soil condtions.		ing Detergent and Rinse Agent”.
			4.	Clean the filter. Refer to “Check/Clean the Fil-
				ter System” under Care and Maintenance sec-
				tion of this manual.
			5.	Rearrange load such that water spray can reach
				all items in the dishwasher. See also “Prepar-
				ing and Loading” section of this manual.
			6.	Refer to “Wash Cycle” section in Operating the
				Dishwasher section of this manual.
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