troubleshooting
Check these solutions if you have a problem with your microwave:
Problem | Solution |
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The display | Make sure the plug is properly |
and/or the oven | connected to a grounded outlet. |
is not working. | If the wall outlet is controlled by a wall |
| switch, make sure the wall switch is |
| turned on. |
| Remove the plug from the outlet, wait |
| ten seconds, and plug it in again. |
| Reset the circuit breaker or replace |
| any blown fuses. |
| Plug a different appliance into the |
| outlet. If the other appliance doesn’t |
| work, call a qualified electrician to |
| repair the wall outlet. |
| Plug the oven into a different outlet. |
The display | Make sure the door is closed securely. |
is working, | Check if any packaging material or |
but the power | anything else is stuck in the door seal. |
won’t come on. | Check if the door is damaged. |
| Touch Cancel twice and enter all the |
| cooking instructions again. |
Is the power | If there was a power outage, the time |
going off before | indicator will display: 88:88. |
the set time has | If no power outage occurred, |
elapsed? | remove the plug from the outlet, wait |
| ten seconds, and plug it in again. |
| Reset the clock and any cooking |
| instructions. |
| Reset the circuit breaker or replace |
| any blown fuses. |
Cooks food too | Make sure the oven has its own 20 |
slowly. | amp circuit line. Operating another |
| appliance on the same circuit can |
| cause a voltage drop. If necessary, |
| move the oven to its own circuit. |
Has sparks or | Remove any metallic utensils, |
arcing. | cookware, or metal ties. If using foil, |
| use only narrow strips and allow at |
| least one inch between the foil and the |
| interior oven walls. |
The turntable | Clean the turntable, roller ring and |
makes noise | oven floor. |
or becomes | Make sure the turntable and roller ring |
stuck. | are positioned correctly. |
Causes TV | This is similar to interference caused |
or radio | by other small appliances, such as |
interference. | hair dryers. Move your microwave |
| (or appliance) away from appliances, |
| such as your TV or radio. |
Vent Motor | Set the vent mode to high. |
suction force is | The Vent Fan will only operate in low |
too weak. | speed mode while the microwave is |
| working. |
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Operating | The MWO makes noise during |
noise is too | operation. This is normal. |
loud. | If you hear an abnormal sound |
| continuously, please contact the |
| Samsung Call Center |
| 7864). |
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| Cook top lamp | Set the lamp brightness level to |
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| Difficult to | Please refer to the instructions for |
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| replace | replacing the charcoal filter in the |
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| Charcoal Filter. | user’s manual. |
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| Turntable | Make sure you have not put too |
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| rotates | much food on the turntable. |
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| heavy, the turntable may operate | 06 |
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| TROUBLESHOOTING |
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| Specifications |
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| Model number |
| SMH1927B,W,S/XAA |
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| Oven Cavity : | Timer : 99 | Controls : 10 |
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| minutes, 99 | power levels, |
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| 1.9 cu ft |
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| Power Source : | Power Output : | Power |
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| Consumption : |
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| 120 VAC, 60 Hz | 1000 Watts |
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| 1700 Watts |
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| Net/Shipping | ST : 56.0/63.5 lbs |
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| Weight | B / W : 54.7/62.0 lbs |
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| Outside | 29 7/8”(W) X 16 15/16”(H) X 17 5/16”(D) |
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| Oven Cavity | 20 13/16”(W) X 10 13/16”(H) X 14 9/16”(D) |
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| Shipping | 33 3/8”(W) X 19 7/16”(H) X 20 3/16”(D) |
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| Model number |
| SMH1927B,W,S/XAC |
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| Oven Cavity : | Timer : 99 | Controls : 10 |
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| minutes, 99 | power levels, |
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| Power Source : | Power Output : | Power |
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| Consumption : |
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| 120 VAC, 60 Hz | 950 Watts |
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| 1500 Watts |
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| Net/Shipping | ST : 56.0/63.5 lbs |
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| Weight | B / W : 54.7/62.0 lbs |
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| Outside | 29 7/8”(W) X 16 15/16”(H) X 17 5/16”(D) |
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| Oven Cavity | 20 13/16”(W) X 10 13/16”(H) X 14 9/16”(D) |
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| Shipping | 33 3/8”(W) X 19 7/16”(H) X 20 3/16”(D) |
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troubleshooting _23
SMH1927_XAA_EN.indd 23