Troubleshooting Guide | (cont’d) |
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| Problem |
| Possible Cause | Solution |
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| Brew cycle will not start or water |
| • No water (check by opening hot | • See section on "no water to |
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| does not come out. |
| water spout). | machine". |
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| • Flow restrictor/doser in group | • Clean or replace if needed. |
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| head is clogged. |
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| • Improper filter in filter holder or | • Check to be sure filter (with |
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| clogged filter. | holes) is being used and is not |
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| clogged. Clean if needed. |
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| • Spray deflector or group | • Check to verify spray deflector or |
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| strainer is clogged. | group strainer is not clogged. |
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| Clean or replace if needed. |
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| • Switch or solenoid valve faulty. | • If only one side is not working, |
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| check to see if switch or solenoid |
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| valve has failed. Replace if needed. |
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| No water to machine (check by |
| • Water supply valve closed. | • Check to be sure all water valves |
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| opening hot water spout). |
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| are open (Machine valve, water |
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| filter valve, main supply valve). |
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| • Water filter may be clogged. | • Shut off valve preceding filter. |
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| Open filter housing. Open valve |
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| to check if water comes out. |
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| Replace filter if needed. |
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| Red autofill light stays on |
| • Water is off. | • See section on "no water to |
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| continuously. |
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| machine". |
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| • Water pressure too low | • Open hot water spout. If water flow |
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| (minimum pressure should be | is weak, slow or steamy, check for |
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| 25 PSI). | closed valves or partially opened |
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| valves. Check for clogged filter, |
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| interruptions to water supply line or |
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| other appliances using water that |
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| may be reducing water pressure. |
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| • Faulty float switch. | • Open steam wand. If steam is |
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| watery, see section on "steam is too |
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| watery". |
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| Water leaks while brewing coffee. |
| • Group head gasket has | • Replace gasket if needed by prying |
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| hardened or broken. | out. |
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| Water leaking from group head or |
| • Solenoid stuck open. | • Back wash with cleaner several |
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| exhaust pipe in drain basin. |
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| times. If problem continues, |
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| replace solenoid. |
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| Water leaking from opposite side |
| • Too much pressure. | • Adjust pump to 125 P.S.I. |
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| of group head in use. |
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| • Weakened solenoid springs. | • Replace solenoid valve if needed. |
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Espressimo 2450 & 1750 Espresso Cappuccino Machines | Page 16 |