Grindmaster 3311 manual General Troubleshooting, Problem Probable Cause Remedy

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GENERAL TROUBLESHOOTING

Freezer problems typically originate from three sources - improper operation, mix problems or mechanical malfunction. Always check for improper operation and mix problems first, as they are the most common cause of most equipment problems.

!CAUTION: Always disconnect power before attempting any maintenance procedures.

Only a qualified service technician should perform electrical and mechanical adjustments or repairs.

PROBLEM

PROBABLE CAUSE

REMEDY

Machine will not run or freeze down

• Machine not plugged in

• Plug machine in

 

• Circuit breaker tripped or fuse blown

• Reset breaker or replace fuse

 

• Machine in CLEAN or OFF position

• Switch to ON position

 

• Obstructed condenser air flow

• Clean condenser. Allow 6” (15 cm)

 

(Air-cooled units)

on both sides

 

• Compressor not operating

• Check for cause and correct

 

• Dasher not installed

• Install dasher (auger)

 

• Low refrigerant charge

• Check for leaks, repair and recharge

 

 

 

Product too soft

• Consistency setting too loose

• Readjust consistency control

 

• Consistency setting at maximum

• Change to yellow consistency spring

 

(red spring)

 

 

• Product BRIX level too high

• Lower liquid product BRIX level

 

• Too much alcohol in mix

• Lower alcohol content

 

 

 

Product too stiff

• Consistency adjuster set too firm

• Readjust consistency setting or change

 

 

to red spring

 

• Product BRIX level too low

• Increase product BRIX level

 

 

 

Product will not dispense

• Power switch OFF

• Turn power switch ON

 

• Inadequate mix in hopper. Red MIX

• Refill hopper

 

LOW light on

 

 

• Consistency adjuster set too firm

• Readjust consistency setting

 

• Carburetor inlet hole clogged

• Unclog carburetor inlet hole

 

• Drive belt broken or off pulley

• Repair or replace

 

• Drive shaft worn

• Inspect square drive shaft pocket for

 

 

excessive wear, replace

 

• Drive motor failure

• Replace motor

 

 

 

Leakage from drain tube, front of freezer

• Worn or defective shaft seal

• Replace seal and then lubricate at

above drip tray

 

each cleaning

 

• Seal installed incorrectly

• Remove and install seal

 

 

 

Excessive Dispensing Valve Leaks

• Worn or defective o-ring(s)

• Replace and lubricate

 

 

 

Clicking sound from inside machine

• Low voltage

• Use dedicated circuit with proper

 

 

rating

 

• Extension cord is used

• Connect directly to power source or

 

 

use power cord of proper size

 

 

 

Thumping sound from inside machine

• Worn belt

• Replace belt

 

 

 

Scraping sound during freeze down

• Frozen product scraping off of

• Sound should go away when product

 

cylinder walls

is frozen to proper consistency

 

• No product in machine

• Fill with product

 

 

 

Premature seal wear

• Incorrect installation of dasher

• Advise careful installation

 

• Improper drive shaft clearance

• Adjust to proper

 

• Incorrect shaft alignment

• Align shaft

 

 

 

Merchandiser light flickers when freezer

• Low voltage

• Connect freezer to dedicated circuit

cycles

 

with proper rating

 

 

 

If you still need help, call our Service Department at (800) 695-4500 (USA & Canada only) or (502) 425-4776 (Monday through Friday 8am - 6pm EST) or an authorized service center in your area. Please have the model and serial number ready so that accurate information may be given. Prior authorization must be obtained from Grindmaster’s Technical Services Department for all warranty claims.

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Model 3312

 

 

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Contents Model 3312 Beverage Freezer Manual Page Table of Contents OPERATOR’S Safety Precautions Freezer Application and SpecificationsModel Product TipsFreezer Specifications Carburetor AssemblyMix Considerations General Installation Shipment TransitReview hopper contents to make sure all parts are available Operation and Adjustments Accessory InstallationHow to Operate Mix Low FunctionConsistency Adjustment Figure JDisassembly and Cleaning Care and CleaningDrain and Rinse Tight. Do not use tools to tighten knobs Sanitizing and Refilling Figure CC Insert Retaining PinMaintenance Clean-In-Place Procedure Daily CleaningSuggested Daily Maintenance Parts Replacement SchedulePreventative Maintenance Procedure Every 6 to 12 Months How to Clean Exposed Filter Air-Cooled Unit Only How to Clean Concealed Filter Air-Cooled Unit OnlyHow to Adjust Belt How to Change Back Lit Sign Merchandiser BulbGeneral Troubleshooting Problem Probable Cause RemedyCheck List Model Exploded View 115V Air-Cooled Model Description Item noModel Exploded View 220V Air-Cooled Model Model Base Assembly 115V Air-Cooled Model Drive Motor Assembly See figure on leftModel Base Assembly 220V Air-Cooled Model Model Electrical Box Assembly 115V Air-Cooled Model Model Electrical Box Assembly 220V Air-Cooled Model Model Wiring Diagram 115V Air-Cooled Model Item No DescriptionModel Wiring Diagram 220V Air-Cooled Model Model Compressor Wiring Model Ladder Diagram 115V Air-Cooled Model Model Ladder Diagram 220V Air-Cooled Model Model 3312 AC Units Spinner Hook-Up 115V Model 220V Model Model Refrigeration 115V Air-Cooled Model Model Refrigeration 220V Air-Cooled Model Model Refrigeration Schematic AC Units 115V & 220V Models Model Model Model Grindmaster Corporation Form # WH-313-04 W0600170

3311 specifications

The Grindmaster 3311 is a highly regarded coffee grinder designed specifically for commercial use, particularly popular among coffee shops and cafes for its reliability and efficiency. Its robust construction ensures longevity, making it a preferred choice for businesses that require consistent performance to meet high customer demand.

One of the main features of the Grindmaster 3311 is its powerful grinding mechanism. It utilizes high-quality burrs that deliver a uniform grind size, which is essential for brewing an exceptional cup of coffee. This grinder is designed to handle a wide variety of coffee beans, allowing establishments to explore diverse coffee offerings without compromising on quality.

Another standout characteristic of the Grindmaster 3311 is its intuitive user interface. The grinder typically integrates a digital display, which aids in easy operation and allows users to select grind sizes with precision. This level of control is essential for coffee aficionados who understand that even minor adjustments in grind size can significantly influence the flavor profile of the brewed coffee.

In terms of technology, the Grindmaster 3311 often comes equipped with advanced grinding settings, allowing users to customize their grind based on specific brewing methods, whether it be for espresso, French press, or drip brewing. The dual hopper design is also an advantage, permitting users to switch between two different types of beans easily, thus offering flexibility depending on customer preference.

Additionally, the Grindmaster 3311 prides itself on quiet operation, utilizing sound-dampening technologies that minimize noise, creating a pleasant environment for both baristas and customers alike. Maintenance is also made simple, with easy access to the burrs for routine cleaning, ensuring consistent performance over time.

Energy efficiency is yet another characteristic that sets the Grindmaster 3311 apart. By utilizing innovative motor technology, this grinder reduces energy consumption without sacrificing performance, aligning with the growing trend toward sustainability in commercial operations.

In summary, the Grindmaster 3311 embodies excellence in commercial coffee grinding equipment. Its focus on grind quality, user-friendly technology, dual functionality, and energy efficiency makes it an invaluable asset to any coffee business dedicated to providing exceptional beverages to its customers.
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