GE Monogram ZGU36N4D, ZGU36N6, ZGU36N4R, ZGU36L4R, ZGU36L4D, ZGU36L6, ZGU48L6R, ZGU48N6D In-Home Repair

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Consumer Services

Stainless Steel Cooktop

GE Answer Center®

800.626.2000

With the purchase of your new Monogram appliance, receive the assurance that if you ever need information or assistance from GE, we’ll be there. All you have to do is call—toll- free!

Whatever your question about any Monogram major appliance, GE Answer Center® information service is available to help. Your call—and your question—will be answered promptly and courteously. And you can call any time. GE Answer Center® service is open 24 hours a day, 7 days a week.

OR

Visit our Website at: www.monogram.com

In-Home Repair

A GE consumer service professional will provide expert repair service, scheduled at a time

Service

that’s convenient for you. Many GE Consumer Service company-operated locations offer

 

you service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays,

In the U.S.A.:

9:00 a.m. to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance

inside and out—so most repairs can be handled in just one visit.

800.444.1845

 

In Canada:

 

888.880.3030

 

For Customers

GE offers, free of charge, a brochure to assist in planning a

With Special

barrier-free kitchen for persons with limited mobility.

Needs…

Consumers with impaired hearing or speech who have access to a

800.626.2000

TDD or a conventional teletypewriter may call 800.TDD.GEAC

(800.833.4322) to request information or service.

Service Contracts

800.626.2224

You can have the secure feeling that GE Consumer Service will still be there after your warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll receive a substantial discount. With a multiple-year contract, you’re assured of future service at today’s prices.

Parts and Accessories

800.626.2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.

User maintenance instructions contained in this manual cover procedures intended to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

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Contents Stainless Steel Professional 36″ and 48″ Gas Cooktops Introduction ContentsIf you need service Before using your cooktopWrite down the model & serial numbers If you received a damaged cooktop Save time & moneyImportant Safety Notice Avis Important DE Sécurité Do not use a towel or other bulky cloth Précautions DE Sécurité Safety Precautions Vous sentez le gaz Surface Cooking Cuisson DE Surface Design information Features of Your CooktopElectronic ignition & automatic reignition How to select flame sizeTo light a burner Simmering Dual-flame burnersWok cooking CookwareGrill grates Excessive grill flare- ups and flamingGourmet Radiant Tray To season the grill grateGourmet Radiant Tray Using the grillDo not leave the grill unattended while it is on Griddle assembly should not be removed for cleaning Before using the griddleGrilling hints Seasoning the griddle Using the griddleTo season the griddle Stainless steel Control panel and knobsDo not use a steel-wool pad it will scratch the surface Burner SealedAssemblies Burner grates Burner capsDrip trays, drip tray liners and drain tubes Do not use a steel wool pad it will scratch SurfaceGrill GriddleBackguards and shelf Questions? Before you call for service… In-Home Repair Your Monogram Cooktop Warranty Registration Ownership Product Consumer Consumer Product Ownership Registration