Questions?
Use this problem solver!
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| The Problem Solver | |
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| Professional Range Hood |
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| PROBLEM | POSSIBLE CAUSE | ||
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| FAN AND LIGHTS DO | • The hood was never electrically connected by the installer/ | ||
| NOT OPERATE WHEN | electrician/builder. Call the electrician/installer/builder to | ||
| THE SWITCHES ARE | complete the the installation. This is not covered by warranty. | ||
| TURNED ON | • A fuse may be blown or a circuit breaker tripped. Replace the fuse | ||
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| or reset the circuit breaker. | ||
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| THE BLOWER DOES | • The blower motor wire harness was not connected or was not | ||
| NOT WORK BUT THE | connected properly by the installer/electrician/builder to its mating | ||
| LIGHTS DO | connector located inside the hood on the top surface, to the left of | ||
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| the blower assembly. | ||
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| 1. | Switch power off at service panel and lock the service | |
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| disconnecting means to prevent power from being switched on | |
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| accidentally. When the service disconnecting means cannot be | |
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| locked, securely fasten a prominent warning device, such as | |
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| a tag, to the service panel. | |
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| 2. | Remove the filters and locate the blower wire harness connector. | |
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| Is it plugged into its mating connector? | |
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| 3. | If no, plug the blower motor connector into its mating connector | |
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| on the top of the hood. Switch the power back on. Check to see | |
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| if the fan now works. | |
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| 4. | If no, check the circuit breaker/fuse. If it is blown/tripped, | |
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| replace/reset it. Does the blower work now? If no, call GE for | |
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| service. | |
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| THE BLOWER FAILS | • Many factors could be the root cause for reduced | ||
| TO EXHAUST THE | 1. Installation could be the problem: Your hood was designed to | ||
| SMOKE/STEAM/ |
| meet specific ducting requirements. If your duct length exceeds | |
| ODORS ADEQUATELY |
| the manufacturer's requirements, hood performance will suffer. | |
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| or there are too many elbows in the system. Contact your installer | |
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| or builder. | |
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| 2. | Obstruction in duct work could be the problem: Make sure | |
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| nothing is blocking the vent (bird nests or kinks in the duct work). | |
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| 3. | Damper blade may not be opening. Make sure the tape is removed | |
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| from the damper blades and that it swings open freely. | |
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| 4. | Damper blade on Wall or Roof Cap may not be opening. Contact | |
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| your builder so they can make sure the damper swings open freely. | |
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| 5. | Dirty filters/baffles - Make sure filters (and all hood surfaces) are | |
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| kept clean of grease and dirt. | |
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| 6. | Check to be sure the filter is clean: If replacing the filter does not | |
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| correct the problem, call for service. | |
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