Roberts Radio 105 manual Music Player / UPnP problems

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Troubleshooting - cont.

If your radio can connect to the network, but is unable to play a particular internet radio station, it may be due to one these causes:

1.The station is not broadcasting at this time of the day.

2.The station has reached its maximum allowed number of simultaneous connections.

3.The Internet connection between your radio and the server (often located in a different country) is slow. This could be due to internet congestion, either locally or at a distance.

4.The station may choose to block internet connections to your geographic region (sometimes known as geo-locking).

5.The station is no longer broadcasting. The database of radio stations that your radio connects to is frequently updated and checked but may not always be completely accurate.

6.The radio station is broadcasting using an audio format which is not playable by your radio (although the Stream 105 does play the most popular formats used by regular broadcasters).

Try using a PC to listen via the broadcaster’s web site or via the radio station database web site at http://www.wifiradio-frontier.com. If you can play the station with a PC, it may be that the internet feed or local network connection is poor. However, some broadcasters (such as the BBC) provide different data streams for PC users and internet radio listeners, so this test is not always conclusive.

Information

If you cannot play the station via your PC this may indicate that the problem is not necessarily due to your radio, but it could be your network, your internet connection, the broadcaster, or internet congestion.

Music Player / UPnP problems

The use of the Music Player function with UPnP should be straightforward. However, the power that UPnP offers by allowing devices to connect with each other means that it is often disabled by default by security applications such as third party firewall software and in routers.

If you are using Windows Media Player (WMP) as your UPnP server, and if it fails to operate with your radio, please keep this fact in mind: A fresh installation of Windows and Windows Media Player when using Microsoft's built-in firewall software will normally work. If you have trouble getting UPnP working it is generally because of some other software that has been added to your computer.

If UPnP does not work as expected, possible reasons may include: UPnP functions blocked in firewall software

UPnP functions turned off by security software UPnP functions 'hi-jacked' by other software UPnP functions blocked in the router Multi-cast packets blocked in the router

IP address of system blocked in firewall software

Some third-party UPnP servers are much less dependent upon other parts of Windows than WMP 11 or 12. If the greater flexibility that these offer is attractive, then it may be found in some cases that they are easier to get working.

If you need any further advice, please call our Technical Helpline on 020 8758 0338 (Mon-Fri)

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Contents Roberts Contents Introduction Stream 105 internet radio featuresBefore you can use this product Page Controls and connections Top view Controls and connections Rear view Battery operation Navigation controls Text entry Navigation controls Volume controlConfiguration Connecting your radio to your computer networkConnecting to your computer network Configuration Connecting to your computer network 13-16 Changing the network connection Configuring the radio to use an alternative WiFi connectionManual network configuration Manual network configuration Configuration Keep network connected Other network options Network Pin setup Pin numberInternet Radio the basics Selecting a radio station by location If your radio cannot connect to a radio station Selecting a radio station by genre Searching for a radio station by name Selecting a new or popular station Selecting a podcast / BBC Listen Again Presetting stations Storing a presetRecalling a preset Display modes Last ListenedReceived Registering an account Customising your radioConfiguring My Added Stations Customising your radio Configuring My Favourite StationsStoring favourite stations with your radio Customising your radio Selecting your favourite stations Customising your radio Selecting your added stations Use with Windows, Apple Mac and Linux Music PlayerSet up UPnP access with Windows Media Player Accessing your audio files via a UPnP serverSet up UPnP access on a Windows PC Locating and playing media files using UPnP Listening to a complete album Media selectionControlling playback Listening to a particular trackShuffle tracks Controlling playback Repeat tracksDisplay modes Playlists Adding a single track to your playlistAdding an entire album or folder Erasing a track from the playlist Viewing your playlistPlaying your playlists Clearing the playlistWake On LAN Prune serversKeep network connected Windows 7 Play to function Music Player Automatically updating the clock Clock and AlarmsSetting the clock format Manually setting the clock 12-15 Setting the alarm clock Clock and Alarms When the alarm sounds Snooze timer Disabling alarmsControlling alarms in standby Sleep timer Display and Audio Brightness control Contrast / viewing angle control Headphone socket Auxiliary input socket Information Factory resetSoftware update Network profiles Software version display Audio FAQ002261xxxxxx TroubleshootingMusic Player / UPnP problems Selecting Media Sharing in Windows Media Player Allowing a device to connect to Windows Media Player Codec Audio codecsInformation Specifications Circuit featuresSoftware license information Guarantee
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