Sears 71381 warranty Before Calling for Service, Problem, Possible Cause

Page 15

BEFORE CALLING FOR SERVICE

Save time and money m Check this list before you cail for service.

To eliminate unnecessary service calls, first, read all the InatrucUons In this manual carefully. Then, If you have a problem, always check this list of common problems and possible solutions before you call for service.

If you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When calling, have this manual handy with the model number, the Repair Parts list, model number, serial number and purchase date.

PROBLEM

Cooktop burners and oven burners do not work

Cooktop burner does not work; oven OK

Foods do not bake properly

POSSIBLE CAUSE

Gas supply not connected or not turned on. If using L.P. gas, tank may be empty.

Range not properly grounded or polarlzad. This can affect spark Ignition (spark ignition models only).

Controls not set correctly

Burners not adjusted properly

Soil clogging holes (ports) in burner or burner assembly misslignad

Improper operation of control

Burners not adjuated properly

Oven not preheated long enough

Improper rack or pan piece- ment

Oven vent blocked or covered

Improper temperature set- ting for utensil used

Recipe not followed

Improper thennostat calibra- tion

Range and oven rack not level

Using Improper cookware

DON'T CALL FOR SERVICE

UNTIL YOU CHECK

To check If the gas Is tumad on, light the cooktop burners wifh s match by follow- Ing the steps In the Ignition section of this manual. If the burners do not light, check the shut-off valve below the lift-up cooktop (see valve to be sure that It Is In the open position).

If using L.P. gas, isthere any gas In the LP. tank?

Check InatallaUon Instructions.

See burner Ignition secUon In this manual.

See the Installation InstrucUons.

Check Installation Instructions

See the removable cooktop burner sec- tion and the cleaning tips In thls manual.

Be sure to push knob In while turning.

See the Installation Instructions.

Be sure to preheat:

10minutes

Maintain uniform air space around pans and utensils; see oven cooking section.

Be sure oven vent (in panel behind cooktop) is not blocked.

Raduce temperature 25 deg rses for glass or dull/darkened pans.

Is recipe teated and reliable?

Check oven temperature adjustment pro- cadures (next page).

Check the Installation Instructions for lev- eling Instructions.

See oven cooking secUon.

14

NGSER10-2

Image 15
Contents Sears ContentsScrewmust Enter Tools NeededBracket Wall PlateWhat to do if YOU Smell GAS Important Instructions for Your SafetyNGSAF06 Looking for Symbol or the word SafetyOven Fire Important Safety InstructionsImportant Safety Notice Cooktop Grease FireYour Range Burner Ignition WOK CookingTo Start Things Cooking Cooktop OvenOven Vent Oven CookingBroiling Cleaning Tips PartRemarks Cleaning Materials Cleaning TiPS Stop Position Removable Oven Door Removal of Packaging Tape BulbRemovable Oven Racks Removable Oven BottomRemovable ROLL-OUT Broiler Removable Cooktop Burners LIFT-UP CooktopPossible Cause Before Calling for ServiceProblem Dont Call for Service Until YOU CheckNnnM qMn TOP Screwmoves DO-IT-YOURSELFTEMPERATURE AdjustmentsTo Make the Temperature Adjustment KnobPage WE Service What WE Sell Kenmo RE GAS Range Warranty