Sterling GP Series Technical Assistance, Parts Department, Service Department, Sales Department

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7-2 Technical Assistance

Parts Department

Call toll-free 7am–5pm CST [800] 423-3183 or call [262] 641-8610, Fax [262] 641-8653

The ACS Customer Service Group will provide your company with genuine OEM quality parts manufactured to engineering design specifications, which will maximize your equipment’s performance and efficiency. To assist in expediting your phone or fax order, please have the model and serial number of your unit when you contact us. A customer replacement parts list is included in this manual for your convenience. ACS welcomes inquiries on all your parts needs and is dedicated to providing excellent customer service.

Service Department

Call toll-free 8am–5pm CST [800] 423-3183 or call [262] 641-8610

Emergencies after 5pm CST, call [847] 439-5655

We have a qualified service department ready to help. Service contracts are available for most products.

Sales Department

Call [262] 641-8610 Monday–Friday, 8am–5pm CST

Our products are sold by a world-wide network of independent sales representatives. Contact our Sales Department for the name of the sales representative nearest you.

Contract Department

Call [262] 641-8610 Monday–Friday, 8am–5pm CST

Let us install your system. The Contract Department offers any or all of these services: project planning; system packages including drawings; equipment, labor, and construction materials; and union or non-union installations.

Sterling, Inc

2900 S. 160th Street

New Berlin, WI 53151

www.sterlco.com

GP Series Portable Chillers

Chapter 7: Appendix

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Contents GP Series Portable Chillers Shipping Information Table of Contents Maintenance How to Use This Manual SafetySafety Symbols Used in this Manual Responsibility Models Covered in This Manual Functional DescriptionGeneral Description Chilled Water CircuitMechanical Features Standard FeaturesElectrical Features Refrigeration Features Safety Devices and InterlocksController Features Other FeaturesFlow Switch Optional FeaturesHigh Pressure Cutout Remote Start/Stop InterlockMounting Features Optional Pump Amperages Voltage Construction Full Load Amps Uncrating InstallationElectrical Connections Bypass Valve Considerations Process Water ConnectionsGalvanic Corrosion Considerations Water Treatment ConsiderationsWater-Cooled Chiller Condensers Condenser ConsiderationsAir-Cooled Chiller Condensers Checking Motor Direction Three-Phase CompressorsWater Pumps Condenser FanPart Number Description Water ReservoirEthylene Glycol and Propylene Glycol Curves Automatic Water Make-Up Option Finishing Setup Setting Up PasswordsInitial Start-Up Page Page Operation Panel Buttons, Indicator Lights, and SwitchesMicroprocessor Controller Main Status Screen Operator Setpoints Screen Status Screens Access Levels Page Controller Setpoints Menu Screen Optional Communications AlarmsGP Series Portable Chillers Operation Filter Cleaning MaintenanceLubrication Maintaining the CondenserMaintaining the Evaporator Preventative Maintenance ServiceEvaporator Process Piping Y-Strainer GP Series Portable Chillers Troubleshooting TroubleshootingGP Series Portable Chillers Troubleshooting Appendix Warranty ReturnsReturned Material Policy Credit ReturnsTechnical Assistance Service DepartmentParts Department Sales DepartmentAir-Cooled Portable Chillers SpecificationsPAC-40 PWC-20 Water-Cooled Portable ChillersPWC-50 Hertz Pump Curves Pump Curves, Flow, and Pressure ConsiderationsCalculating Chiller Nominal Flow and Pressure to Process Electrical Schematic