GE JTP27 Hot or too cold, Oven will not work, Crackling or, Popping sound, Excessive smoking

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Problem

 

Possible Causes

What To Do

 

 

 

 

 

Oven temperature too

 

Oven thermostat

See the Adjust the oven thermostat—Do it yourself!

hot or too cold

 

needs adjustment.

section.

 

 

 

 

 

Oven will not work

 

A fuse in your home may

Replace the fuse or reset the circuit breaker.

 

 

be blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the oven section.

 

 

 

 

 

Oven will not self-clean

 

The oven temperature

Allow the oven to cool to room temperature and reset

 

 

is too high to set a

the controls.

 

 

self-clean operation.

 

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the self-cleaning oven section.

 

 

 

 

 

“Crackling” or

 

This is the sound of the

This is normal.

“popping” sound

 

metal heating and cooling

 

 

 

during both the cooking

 

 

 

and cleaning functions.

 

 

 

 

 

 

Excessive smoking

 

Excessive soil.

Press the CLEAR/OFF pad. Open the windows to rid

during clean cycle

 

 

 

the room of smoke. Wait until the LOCKED light goes

 

 

 

 

off. Wipe up the excess soil and reset the clean cycle.

 

 

 

 

 

Oven door will not

 

Oven too hot.

Allow the oven to cool below locking temperature.

open after a

 

 

 

 

clean cycle

 

 

 

 

 

 

 

 

 

Oven not clean after a

 

Oven controls improperly set.

See the Using the self-cleaning oven section.

clean cycle

 

 

 

 

 

Oven was heavily soiled.

Clean up heavy spillovers before starting the clean

 

 

 

 

 

 

cycle. Heavily soiled ovens may need to self-clean

 

 

 

 

again or for a longer period of time.

 

 

 

 

“LOCK DOOR” flashes

 

The self-clean cycle

Close the oven door.

in the display

 

has been selected but

 

 

 

the door is not closed.

 

 

 

 

 

LOCKED light is on

 

The oven door is locked

Press the CLEAR/OFF pad. Allow the oven to cool.

when you want to cook

 

because the temperature

 

 

 

inside the oven has not

 

 

 

dropped below the

 

 

 

locking temperature.

 

 

 

 

 

 

23

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

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Contents Write the model and serial numbers here Wall OvenBuilt-In ElectricCleaning Operating Instructions Safety Instructions Important Safety NoticeSafety Instructions Operating Instructions Care and CleaningTroubleshooting Tips Elements during cooking Using the oven controlsCare and Cleaning Troubleshooting Tips Consumer SupportTroubleshooting Tips Care Special features of your oven controlSafety Instructions Tones at the End of a Timed Cycle SafetyCare and Cleaning Troubleshooting Tips Consumer Support Hour, 24 Hour or Clock Black-OutChanging the Speed of the + or Pads Consumer Support Troubleshooting Tips Care and CleaningInstructions Cook and HoldOn some models Troubleshooting Tips Consumer SupportSafety Instructions How to Set for Regular Baking/RoastingHow to Exit the Sabbath Feature Using the Sabbath featureInstructions Operating Using the ovenHI Broil How to Set the Oven for BroilingBroiling Guide Tips Consumer Support Using the clock and timerHow to Set a Delayed Start and Automatic Stop How to Set an Immediate Start and Automatic StopTo Adjust the Oven Thermostat on some models Adjust the oven thermostat-Do it yourselfSafety Instructions CleaningOven must be cool in order to set the self- clean cycle Consumer Support TroubleshootingBefore a Clean Cycle How to Set the Oven for CleaningAfter a Clean Cycle How to Delay the Start of CleaningLift-Off Oven Door Care and cleaning of the ovenHow to Remove Packaging Tape Consumer SupportPainted Surfaces Broiler Pan & GridControl Panel Instructions CareOven Light Bulb on some models Porcelain Oven Interior on some modelsDo not use a steel-wool pad it will scratch the surface Stainless Steel Surfaces on some modelsProblem Possible Causes What To Do Before You Call For Service…Oven will not work During clean cycleOpen after a Clean cycle Hot or too coldDisplay goes blank Power outageA number Or letter flashWe’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration Warrantor General Electric Company. Louisville, KY GE Built-In Electric Oven WarrantyGE Will Replace What GE Will Not CoverReal Life Design Studio Schedule ServiceParts and Accessories Consumer Support GE Appliances Website
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