GE JES1851 GE & You Service Partnership, Operating Instructions, Call For Service, Warranty

Page 13

GE & You,

A Service Partnership.

Ask any GE appliance owner and they will tell you we stand behind our products with unmatched quality service. However, did you know that most questions result from simple problems that you can easily fix yourself in just a few minutes? This Owner’s Manual can tell you how.

Read this Manual

Inside you will find many helpful hints on how to use and maintain your microwave oven properly.

Just a little preventive care on your part can save you a great deal of time and money over the life of your microwave oven.

Review the Section on

Troubleshooting Tips

You’ll find many answers to common problems here. If you review our chart of Troubleshooting Tips first, you may not need to call for service at all.

If You Need Service

If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included in the back section. Or you can always call the

GE Answer Center® at 800.626.2000, 24 hours a day, 7 days a week.

Safety Information

 

 

 

 

Precautions to Avoid

 

 

 

 

Possible Exposure to

 

 

 

Safety

Excessive Microwave Energy

. . . .2

 

Safety Precautions

.

. .2, 3

Information

Grounding Instructions

. . .

.

. . . .8

Arcing

.

. . . .4

 

Foods

.

. .4, 5

 

Microwave-Safe Cookware

 

. .6, 7

 

Adapter Plugs

.

. . . .9

 

Extension Cords

.

. . .10

 

Operating Instructions

 

 

Operating

Features of Your

 

 

 

Microwave Oven

.

14, 15

 

Changing Power Level . . . .

.

. . .16

 

Time Features

.

17–22

Instructions

Auto Feature

.

. . .23

 

 

Sensor Features

.24–27

 

Other Features

.

28–30

 

Microwave Terms

.

. . .31

 

Care and Cleaning

.

32, 33

 

 

 

 

 

 

Troubleshooting Tips

 

 

 

 

Before You

 

 

 

TroubleshootingTips

Call For Service

.34, 35

Things That Are Normal With

 

Your Microwave Oven . . . .

.

. . .36

 

 

 

 

 

 

Customer Service

 

 

 

 

Warranty

.

. . .39

CustomerService

Service Telephone

 

 

 

Numbers

Back Cover

 

 

 

 

13

 

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Contents Microwave Oven Customer Service Precautions to AvoidOperating Instructions Troubleshooting Tips Customer Service Arcing Troubleshooting TipsSuperheated Water MICROWAVE-SAFE Cookware Follow these guidelines Grounding Instructions Operating Instructions InfrequentlyExtension Cords Read and follow this Safety Information carefully Congratulations You Are Now Part of the GE Family Staple sales slip or cancelled check hereWrite the Model & Serial Numbers Here Precautions to Avoid Possible Exposure to GE & You Service PartnershipCall For Service WarrantyConvenience Guide Touch Control Panel and Display Door LatchesSensor Features Auto Feature Time FeaturesPress Power Level About changing the power levelPress Time Cook or select Time Defrost Time Cook About the time featuresTime Cook Press Time CookBeans AsparagusBeets BroccoliMixed Vegetables CornPeas PotatoesPress AUTO/TIME DEF. twice Time DefrostDefrosting Tips Fillets, frozen 1 lb Use power levelPlastic pouch-1 or Franks 1 lbAdd 30 Seconds You can use this feature two waysThis is a quick way to set cooking time for 1-6 minutes Auto Defrost About the auto featureHumidity Sensor About the sensor featuresPopcorn Troubleshooting Tips BeverageTo add time To subtract timeReheat How to Change Automatic SettingsTo reduce time by 10% Some Foods Not Recommended for Use With ReheatBaked Potato Troubleshooting TipsVegetable About the other features Turntable On/Off ReminderPress Reminder Child Lock-Out Timer On/OffSound Display On/OffTerm Definition Arcing Microwave termsCovering ShieldingUnplug the cord before cleaning any part of this oven How to Clean the InsideHelpful Hints Case How to Clean the OutsideControl Panel and Door Door SurfaceOven will not start Before you call for service…Press CLEAR/OFF CLEAR/OFF pad notAppears on display Beverage, Baked Potato During Popcorn, ReheatLocked appears DisplayThings That Are Normal With Your Microwave Oven Page Page GE Will Replace GE Microwave Oven WarrantyWhat GE Will Not Cover TDD 800-TDD-GEAC Service Telephone Numbers