GE JES1851 owner manual Service Telephone Numbers, TDD 800-TDD-GEAC

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Safety Information

Operating Instructions

Troubleshooting Tips

Customer Service

Service Telephone Numbers.

GE Answer Center® 800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week.

In-Home Repair Service 800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away.

Special Needs Service 800.626.2000

TDD 800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier- free kitchen for persons with limited mobility.

Service Contracts 800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories 800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Service Satisfaction

If you are not satisfied with the service you receive from GE, follow these three steps. First, contact the people who serviced your appliance. Next, if you are still not pleased, write all the details— including your phone number—to: Manager, Customer Relations, GE Appliances, Appliance Park, Louisville, KY 40225.

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Contents Microwave Oven Precautions to Avoid Customer ServiceOperating Instructions Troubleshooting Tips Customer Service Troubleshooting Tips ArcingSuperheated Water MICROWAVE-SAFE Cookware Follow these guidelines Grounding Instructions Infrequently Operating InstructionsExtension Cords Read and follow this Safety Information carefully Congratulations You Are Now Part of the GE Family Staple sales slip or cancelled check hereWrite the Model & Serial Numbers Here GE & You Service Partnership Precautions to Avoid Possible Exposure toCall For Service WarrantyDoor Latches Convenience Guide Touch Control Panel and DisplayTime Features Sensor Features Auto FeaturePress Power Level About changing the power levelPress Time Cook or select Time Defrost About the time features Time CookTime Cook Press Time CookAsparagus BeansBeets BroccoliCorn Mixed VegetablesPeas PotatoesPress AUTO/TIME DEF. twice Time DefrostDefrosting Tips Use power level Fillets, frozen 1 lbPlastic pouch-1 or Franks 1 lbAdd 30 Seconds You can use this feature two waysThis is a quick way to set cooking time for 1-6 minutes About the auto feature Auto DefrostAbout the sensor features Humidity SensorTroubleshooting Tips Beverage PopcornTo add time To subtract timeHow to Change Automatic Settings ReheatTo reduce time by 10% Some Foods Not Recommended for Use With ReheatBaked Potato Troubleshooting TipsVegetable About the other features Turntable On/Off ReminderPress Reminder Timer On/Off Child Lock-OutSound Display On/OffMicrowave terms Term Definition ArcingCovering ShieldingUnplug the cord before cleaning any part of this oven How to Clean the InsideHelpful Hints How to Clean the Outside CaseControl Panel and Door Door SurfaceBefore you call for service… Oven will not startPress CLEAR/OFF CLEAR/OFF pad notDuring Popcorn, Reheat Appears on display Beverage, Baked PotatoLocked appears DisplayThings That Are Normal With Your Microwave Oven Page Page GE Will Replace GE Microwave Oven WarrantyWhat GE Will Not Cover Service Telephone Numbers TDD 800-TDD-GEAC