Before you call for service…, Troubleshooting Tips

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do

Automatic icemaker	Feeler arm is in the	• Set the icemaker feeler arm to the ON (down) position.
does not operate	STOP (up) position.

	Electrical power cord may	• Make sure plug from power cord fits tightly into wall outlet.
	not be plugged in.

Icemaker is not getting the necessary supply of water.

•Make sure the water supply is connected and turned on. Check for kinks in the 1/4″ water supply tubing. Remove kinks or replace tubing if there are kinks.

Freezer compartment too warm. • Turn the temperature control to a cooler setting. See the controls section in your refrigerator’s Owner’s Manual.

Cubes are too small Shutoff valve connecting the • Unclog it. refrigerator to the home water

line may be clogged.

Ice cubes have	Ice stored for an extended
odor/taste	period may absorb odors,
	which affect their taste.

•Use ice regularly. Discard old cubes.

Ice storage bin needs to be emptied and washed.

•Empty and wash ice storage bin.

Food transmitting odors/taste	•Wrap foods well.
to ice cubes.

Interior of the refrigerator	•See your refrigerator’s Owner’s Manual.
needs cleaning.

Icemaker is not	Water pressure is too low.
producing ice

•Low water pressure can cause valve to leak. Water pressure must be between 20 and 100 psi to function properly.

A minimum pressure of 35 psi is recommended for units with water filters.

Improper water valve	• Check water connection procedure in these Installation
installation.	Instructions. Self-piercing and 3/16″ saddle valves cause
	low water pressure and may clog the line over time.

Icemaker wiring harness is not completely inserted in outlet.

•Check icemaker wiring harness connection.

Freezer section not operating	• Confirm that freezer section is operating at proper
at proper temperature.	temperature. See the controls section in your refrigerator’s
	Owner’s Manual.

Icemaker is not producing enough ice or ice is deformed

Icemaker has just recently been installed or a large amount of ice has just been used.

•Wait 24 hours for ice production to begin and for ice to restock after being emptied.

Water pressure is too low.

•Check house water pressure. Water pressure must be between 20 and 100 psi to function properly. A minimum pressure of 35 psi is recommended for units with water filters.