Before you call for service… | www.GEAppliances.com |
Troubleshooting Tips
Save time and money! Review the chart on this page first and you may not need to call for service.
SAFETY NOTE: Before investigating, you must disconnect the power supply.
WARNING!
Before resetting, disconnect the power
Problem | Possible Causes | What To Do |
Loud noises (other than | Silverware, bottle cap or other | • Remove the splash guard* and remove the object with |
those during grinding of | foreign object has fallen into the | |
bones and fruit pits) | disposer. |
|
Disposer does not start | Reset button has been tripped. | • With the splash guard* removed, check to see if the |
|
| turntable will move freely using a broom handle. If the |
|
| turntable moves freely, replace the splash guard* and |
|
| check the reset button to see if it has been tripped. The |
|
| reset button is red and located opposite the discharge |
|
| elbow, near the bottom of the disposer. Push the button |
|
| in until it clicks and remains depressed. If the reset |
|
| button has not been tripped, check for a shorted or |
| Reset | broken wire connecting to the disposer. Check the |
| electrical power switch, fuse box or circuit breaker. | |
| Button | If wiring and electrical components are intact, the |
| Serial No. | |
| unit may have internal problems that require | |
|
| service or replacement. |
Turntable cannot rotate. • If the turntable does not turn freely, check for an object lodged between the turntable and the grind ring. Dislodge the object by moving the turntable with a broom handle. Then remove the object.
If no foreign object is present, there may be internal problems.
Remove
Splash Guard
Turntable |
Disposer leaks | If the leak is at the top, it may be |
| caused by: |
1.Improper seating of sink flange (gasket choice, putty or tightening).
2.Support ring not tightened properly.
3.Defective cushion mount.
If the leak is at the discharge elbow, leak may be caused by improper tightening of elbow flange screws.
*Batch Feed does not include splash guard.
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