GE PP945, PP975 Diagnostics and Service Information, Component Quick Reference Troubleshooting

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Diagnostics and Service Information

Component Quick Reference Troubleshooting

No

 

Tri Tri

HotHotHot

 

 

 

Unit

 

Non

 

 

 

 

 

 

 

 

- -

 

 

 

 

 

 

 

Elements

 

 

 

 

 

 

 

RingRing

 

 

 

 

 

 

Heat

Tri

 

 

 

LightLightLight

 

 

 

Totally

 

 

-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On

Ring

 

12,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Heat

Element

 

Stays

 

 

 

 

 

No

 

 

9,

 

 

Dead

 

 

 

 

InoperativeInoperative

 

 

 

Any

-

 

 

 

 

or

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Element

 

6

 

On

 

 

 

 

 

 

 

 

 

 

-

 

 

-

 

 

 

Element

 

 

 

in

 

 

 

 

 

 

 

 

.

 

 

Glass

 

 

 

 

DisplayInoperative

at

-

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-

 

 

 

Selection

Glass

 

 

 

 

 

 

 

Inoperative

Start

 

Cool

 

 

 

 

Keys

 

 

 

 

 

 

 

 

 

 

 

 

 

-

 

 

 

 

 

 

 

 

 

 

 

 

 

Hot

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

up

 

 

 

 

 

 

Function

Inoperative

 

 

 

 

 

 

 

 

 

 

 

 

Supply Voltage

Wiring

RPSM

Touch Board

DRM

Element

DEAD UNIT: Turn off circuit breaker, wait 30 seconds, and turn circuit breaker on. Proceed to tests below.

DISPLAY CHECK: Turn burner on Level 8. All segments should light. Set 4 burners to 1, 2, 5, and 8. Check for proper digit displays. When power is first applied, all the segments light in a sequence. Check for a consistent pattern, none missing or doubled up.

VERSION DISPLAY: When the power is first applied, after the display test sequence, the 4-digit version number of the touch board is momentarily shown in the display.

TOUCH KEYS IN GENERAL: Keys should respond to a grounded surface on the glass of 0.350-inch diameter, which is the model for a finger. Keys should not respond to a grounded surface less than 0.130-inch diameter. Water, etc., on the keys may cause them to not respond correctly because of unwanted ground coupling. However, the OFF function will respond regardless of contamination. If the contamination is severe enough to completely prevent touch key response, supervisory functions will turn off the burner. Removing the contamination should restore proper key operation. After cleaning the keypad glass (ensure the keypad is clean and dry), wait 30 - 60 seconds for keypad sensitivity to stabilize. A gap or moisture between the touch board and glass will affect touch key performance. If this occurs, the glass assembly should be replaced.

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Contents Technical Service Guide Important Safety Notice Table of Contents Nomenclature 9 7 5 B M 1 B BModel Number Serial NumberModel Number PP975 IntroductionModel Number PP945 Installation Electrical RequirementsOverall Cooktop Dimensions 30-in. Models Dimensions and ClearancesOverall Cooktop Dimensions 36-in. Models Control Features Features of your cooktopUsing the surface elements Single Surface Element Control Lock Operation Overview Digital Control SystemTop View Glass Top Removed Component Locator ViewsFront View Model PP945 Front View Model 975PP Glass Top Cooktop ComponentsCooktop Removal From Countertop Model PP975 Model PP945 Daughter Relay Module DRMTo replace the DRM Relay Power Supply Module Rpsm To replace the RpsmHeating Elements To remove heating elementsTab Mark Number Diagnostics and Service Information Component Quick Reference TroubleshootingElement Resistance Troubleshooting Element Hot Light Troubleshooting Model PP Test LocationSchematics and Wiring Diagrams Model PP945 Element 240 VAC SchematicWiring Diagram Model PP945 Model PP975 Element 240 VAC Schematic Wiring Diagram Model PP975 Warranty For The Period Of GE Will Provide
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PP975, PP945 specifications

The GE PP945 and PP975 are two advanced gas ranges that showcase General Electric's commitment to innovation, performance, and user convenience. These models have become popular choices among home chefs looking for reliable appliances that optimize cooking experiences.

The GE PP945 features an induction cooktop with four cooking elements that provide precise temperature control and rapid heat adjustment. Induction technology is notable for its ability to heat cookware directly, leading to faster cooking and additional energy efficiency. With its sleek design, this model not only enhances kitchen aesthetics but also enables easy cleaning thanks to its flat surface. The oven in the PP945 provides true European convection, which utilizes a fan and additional heating element to circulate hot air evenly throughout the oven cavity. This results in improved baking performance and more consistent results across multiple racks.

On the other hand, the GE PP975 takes cooking convenience a step further with its range of smart features, including Wi-Fi connectivity that allows users to control their oven remotely via a smartphone app. This capability enables home cooks to preheat the oven or adjust cooking settings from virtually anywhere, adding unparalleled convenience to meal preparation. The PP975 also features a self-cleaning option, utilizing high-temperature cleaning to reduce food residue to ash, making maintenance simple and hassle-free.

Both models are equipped with a variety of cooking modes, including bake, broil, and various convection options, catering to diverse culinary techniques. The advanced oven design includes steam-cleaning options, which offer homeowners an environmentally friendly and efficient way to tackle spills and splatters without harsh chemicals.

Additional features include oven racks that are easily adjustable, precise temperature probes for meat, and large capacity ovens that can accommodate multiple dishes simultaneously. Safety features such as automatic shut-off and a child lock ensure that cooking remains safe for families.

In summary, the GE PP945 and PP975 are designed for those seeking a blend of modern technology and traditional cooking styles. With standout features such as induction cooking, smart technology, and efficient cleaning options, both ranges are well-equipped to enhance the cooking experience and meet the demands of today’s culinary enthusiasts. Whether you choose the PP945 for its induction efficiency or the PP975 for its smart capabilities, both models represent the forefront of cooking innovation.