GE GSD6660, GSD6860, GSD6960 Before you call for service…, Problem Possible Causes What To Do

Page 11

Before you call for service…

www.GEAppliances.com

Troubleshooting Tips

Save time and money! Review the charts on the following pages, or visit GEAppliances.com. You may not need to call for service.

Problem

Possible Causes

What To Do

Control panel lights go off

Time too long between

Each pad must be touched within 30 seconds of the others.

when you’re setting controls

touching of selected pads

To relight, touch any pad again, or unlock and relatch door.

Noise

Some of the sounds you’ll

Detergent cup opening.

 

hear are normal

The motor stopping during the drying period.

 

 

 

 

Water draining out of the tub immediately after you

 

 

touch START/RESET pad.

 

Utensils are not secure in the

Make sure everything is secured in dishwasher.

 

rack or something small has

 

 

dropped into the rack

 

 

Motor hums

Dishwasher has not been used on a regular basis. If you

 

 

do not use your dishwasher often, set it to fill and pump

 

 

out once every week. This will help keep the seal moist.

Detergent left in

Dishes are blocking the

Reposition the dishes.

dispenser cups

detergent cups

 

Water standing in

This is normal

A small amount of clean water around the outlet on the

the bottom of the tub

 

tub bottom at the back of the tub keeps the water seal

 

 

lubricated.

Water won’t pump

Drain is clogged

If you have an air gap, clean it.

out of the tub

 

Check to see if your kitchen sink is draining well. If not,

 

 

 

 

you may need a plumber.

 

 

If the dishwasher drains into a disposer, run disposer clear.

Suds in the tub

Correct detergent

Use only automatic dishwasher detergents to avoid sudsing.

 

wasn’t used

Cascade®, Cascade® Complete and Electrasol® Automatic

 

 

Dishwashing Detergents have been approved for use in all

 

 

GE dishwashers.

 

 

To remove suds from the tub, open the dishwasher and let

 

 

suds evaporate. Add 1 gallon of cold water to the tub. Close

 

 

and latch the dishwasher. Pump out water by pressing the

 

 

START/RESET pad; then immediately press the START/RESET

 

 

pad again. Repeat if necessary.

 

Rinse agent

Always wipe up rinse agent spills immediately.

 

was spilled

 

Stained tub interior

Detergent with

Some detergents contain colorant (pigment or dyes) that will

 

colorant was used

discolor the tub interior with extended use. Check the detergent

 

 

cup for signs of any discoloration. If cup is discolored, change

 

 

to detergent without any colorant. Cascade®, Cascade® Complete

 

 

and Electrasol® Automatic Dishwashing Detergents have been

 

 

approved for use in all GE dishwashers.

 

Some tomato-based

Use of the RINSE ONLY cycle (on some models) after adding

 

foods can stain

the dish to the load can decrease the level of staining. GE

 

 

recommends Cascade® Power Booster to help remove these

 

 

types of stains.

Dishes and flatware

Low inlet water temperature

Make sure inlet water temperature is correct (see page 6).

not clean

Water pressure is temporarily low

Turn on a faucet. Is water coming out more slowly than usual?

 

 

 

If so, wait until pressure is normal before using your dishwasher.

 

Air gap is clogged

Clean the air gap.

 

Improper rack loading

Make sure large dishware does not block the detergent

 

 

dispenser or the wash arms.

11

Safety Instructions

Operating Instructions

Troubleshooting Tips

Consumer Support

Image 11
Contents Write the model and serial numbers here Model # Serial # Safety Instructions Operating InstructionsConsumer Support Water Heater SafetyBefore You Throw Away Your Old Dishwasher Proper Disposal of the DishwasherOr Sani Wash Status Indicator LightsExtraClean Sensor Selections About the dishwasher control panelRinse only cycle ExtrasFlashing display lights Using the dishwasherDish Preparation Prior to Loading Silverware Basket Upper RackLower Rack Upper Rack-12 place settingsLower Rack-12 place settings Loading place settings…About optional accessories Upper Rack-10 place settingsProtect Against Freezing Cleaning the Door PanelCleaning the Control Panel Caring for the dishwasherProblem Possible Causes What To Do Before you call for service…Cloudiness on Spots and filmingOn glasses FlatwareWe’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration Warrantor General Electric Company. Louisville, KY GE Dishwasher WarrantyFor The Period GE Will Replace What GE Will Not CoverReal Life Design Studio Schedule ServiceParts and Accessories Consumer Support GE Appliances Website
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