46
Before you call for service
Solving operating problems
Problem | Possible causes | What to do |
Unfamiliar noises coming from appliance.
Freezer is defrosting. | This is normal. |
Refrigerant noises, eg. cracking, | This is normal. Refer to Operating Sounds |
popping, hissing, running water, | section. |
humming. |
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Condensation inside fresh food compartment.
Frequent or long drawer | Minimize drawer openings. |
openings. |
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Drawer not sealing or closing | Move items in compartment so drawer can |
properly. | close tightly. |
| Check that seal is sitting flat and sealing |
| tightly. |
| Check that drawer skin is not clashing with |
| surrounding cabinetry. |
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High humidity environment. | May occur during periods of high |
| humidity. Wipe dry. |
Drawer hard to | Appliance may not be level. | Refer to installation instructions. | |
open or close. |
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Slides not extending fully. | Hold onto sides of drawer or tray, extend | ||
Tray or bin hard | |||
| the slides fully and evenly by using a | ||
to pull out. |
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| firm pull on both sides. This will reset the | ||
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| slides. | |
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| Food or packaging trapped. | Move items in compartment so drawer can | |
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| close tightly. | |
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| Drawer not sealing or closing | Check that seal is sitting flat and sealing | |
| properly. | tightly. | |
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| Note: When compartment is set to Freezer mode slides will not move as freely | ||
| as they will when set to the Fridge modes due to low temperature. | ||
Slides not |
| Hold onto sides of drawer or tray, extend | |
extending fully. |
| the slides fully and evenly by using a | |
|
| firm pull on both sides. This will reset the | |
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| slides. | |