Samsung RF267AB user manual Troubleshooting

Page 34

Troubleshooting

PROBLEM

SOLUTION

 

 

The Refrigerator does not work at all

• Check that the power plug is properly connected.

or it does not chill sufficiently.

• Is the temperature control on the display panel set to the correct temperature?

 

Try setting it to a lower temperature.

 

• Is the Refrigerator in direct sunlight or located near a heat source?

 

• Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

circulation?

 

 

The food in the

• Is the temperature control on the display set to the correct temperature?

Refrigerator is frozen.

Try setting it to a warmer temperature.

 

• Is the temperature in the room too low?

 

• Did you store the food with high water content in the coldest part of the

 

Refrigerator? Try moving those items into the body of the Refrigerator instead of

 

keeping them in the Cool Select Pantry™.

 

 

You hear unusual noise or sounds.

• Check that the Refrigerator is level and stable.

 

• Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

circulating?

 

• Was anything dropped behind or under the Refrigerator?

 

• A “ticking” sound is heard from inside the Refrigerator. It is normal and occurs

 

because various accessories are contracting or expanding according to the

 

temperature of the Refrigerator interior.

 

 

The front corners and vertical hinged

• Some heat is normal as anti-condensators are installed in the vertical hinged section

section of the appliance are hot and

of the Refrigerator to prevent condensation.

condensation is occurring.

• Is the Refrigerator door ajar? Condensation can occur when you leave the door open

 

for a long time.

 

 

Ice Maker is not producing ice.

• Did you wait for 12 hours after installation of the water supply line before making ice?

 

• Is the water line connected and the shut-off valve opened?

 

• Did you manually stop the ice making function?

 

• Is the Freezer temperature too warm? Try setting the Freezer temperature lower.

 

 

You can hear water bubbling in the

• This is normal. The bubbling comes from the Refrigerator coolant liquid circulating

Refrigerator.

through the Refrigerator.

 

 

There is a bad smell in the Refrigerator.

• Check for spoiled food.

 

• Foods with strong odors(for example, fish) should be tightly covered.

 

• Clean out your Freezer periodically and throw away any spoiled or suspicious food.

Frost forms on the walls of the Freezer. • Is the air vent blocked? Remove any obstructions so air can circulate freely.

•Allow sufficient space between the foods stored for efficient air circulation.

•Is the Freezer drawer closed properly?

Water dispenser is not functioning.

• Is the water line connected and the shut-off valve opened?

 

• Has the water supply line tubing been crushed or kinked?

 

Make sure the tubing is free and clear of any obstruction.

 

• Is the water tank frozen because the Refrigerator temperature is too low?

 

Try selecting a warmer setting on the main display panel.

34_ Troubleshooting

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Contents Refrigerator Model # Key features of your new refrigeratorSerial # Severe Warning Signs Safety InformationDo not use aerosols near the Refrigerator Unplug the Refrigerator before changing the interior light Do not insert the power plug with wet handsDo not disassemble or repair the Refrigerator by yourself Refrigerator must be safely groundedDo not store articles on the top of the appliance Never unplug your Refrigerator by pulling on the power cordDo not put your hands under the appliance Service Warranty and Modification Children can get trapped inside RefrigeratorsContents Getting Ready to Install the Refrigerator Setting UP the RefrigeratorTools you will need Removing the refrigerator doorsDisassemble the Refrigerator doors Setting up your French Door Refrigerator Disassemble the freezer drawer ReattaChing the RefRigeRatoR dooRs Assemble the Refrigerator doorsPosition the Top in place Assemble the freezer drawer When the Left door is lower than the Right door Adjusting the doorsWhen the Left door is higher than the Right door Making Minor Adjustments Between Doors Adjusting the Freezer Drawer Level Connecting to the water supply line Checking the Water Dispenser LineConnecting the water line to the Refrigerator Installing the Water LineInstalling the water filter Cover filter Using the control panel Operating your Samsung French Door RefrigeratorFilter Indicator Using the Digital DisplayPower Cool Cubed Ice , Crushed Ice , WaterControlling the Temperature Using the Water dispenser Using the ICE and Cold Water DispenserUsing the Ice Dispenser Using the Ice Off FunctionParts and Features Storing Food in the Refrigerator Storing FoodStoring Food in the Freezer Drawer Using the tilting pocket Using the Cool Select PantrySelection Button Tempered Glass Shelves Removing the Refrigerator AccessoriesDoor Bins & Dairy Compartment Vegetable & Fruit DrawersUsing the Doors Cool Select PantryAuto Pull out Drawer Removing the Freezer AccessoriesTilting Pocket Freezer Drawer BinCleaning the Refrigerator Changing the Interior Lights in the Refrigerator Changing the Interior LIGHTsChanging the Interior Lights in the Freezer Drawer Ordering replacement Water Filter Changing the Water FilterTroubleshooting Warranty Samsung Refrigerator 26 Cubic Feet and Larger CapacitySamsung Customer Care Center Memo Memo Memo Questions or COMMENTS? Country Call Or Visit US Online AT Write
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