Samsung RS21HK Refrigerator does not, Work at all or it does not, Chill sufficiently, Frozen

Page 40

troubleshooting

PROBLEM

SOLUTION

 

 

The refrigerator does not

Check that the power plug is properly connected.

work at all or it does not

Is the temperature control on the display panel set to the correct temperature? Try

chill sufficiently.

setting it to a lower temperature.

 

Is the refrigerator in direct sunlight or located too near a heat source?

 

Is the back of the refrigerator too close to the wall and therefore keeping air from

 

circulating?

 

 

The food in the fridge is

Is the temperature control on the display panel set to the correct temperature? Try

frozen.

setting it to a warmer temperature.

 

 

Is the temperature in the room very low?

 

Did you store the food with a high water content in the coldest part of the fridge?

 

Try moving those items into the body of the fridge instead of keeping them in the

 

CoolSelect Zone™ drawer.

 

 

You hear unusual noises

Check that the refrigerator is level and stable.

or sounds.

Is the back of the refrigerator too close to the wall and therefore keeping air from

 

 

circulating?

 

Was anything dropped behind or under the refrigerator?

 

A “ticking” sound is heard from inside the refrigerator. This is normal and occurs

 

because various accessories are contracting or expanding in relation to the

 

temperature of the refrigerator interior.

 

 

The front corners and

Some heat is normal as anti-condensators are installed in the front corners of the

sides of the appliance are

hot and condensation is

refrigerator to prevent condensation.

Is the refrigerator door ajar? Condensation can occur when you leave the door

occurring.

open for a long time.

 

 

Ice is not dispensing.

Did you wait for 12 hours after installation of the water supply line before making

 

 

ice?

 

Is the water line connected and the shut-off valve open?

 

Did you manually stop the ice making function? Make sure Ice Type is set to

 

Cubed or Crushed.

 

Is there any ice blocked within the ice storage unit?

 

Is the freezer tAemperature too warm? Try setting the freezer temperature lower.

 

 

You can hear water

This is normal. The bubbling comes from the refrigerant coolant liquid circulating

bubbling in the

through the refrigerator.

refrigerator.

 

 

 

There is a bad smell in

Has a food item spoiled?

the refrigerator.

 

Make sure that strong smelling food (for example, fish) is wrapped so that it is

 

airtight.

 

Clean out your freezer periodically and throw away any spoiled or suspect food.

 

 

Frost forms on the walls

Is the air vent blocked? Remove any obstructions so air can circulate freely.

of the freezer.

Allow sufficient space between the foods stored for efficient air circulation.

 

Is the freezer door closed properly?

 

 

Water dispenser is not

Is the water line connected and the shut-off valve open?

functioning.

Has the water supply line tubing been crushed or kinked?

 

 

Make sure the tubing is free and clear of any obstruction.

 

Is the water tank frozen because the refrigerator temperature is too low?

 

Try selecting a warmer setting on the main display panel.

 

 

40_ troubleshooting

Image 40
Contents Refrigerator Key features of your new refrigerator Safety information SafEty inforMationSEVErE warning signs Safety information Safety information ADDitionaL tiPs for ProPEr usagE Contents GEtting rEaDy to instaLL tHE rEfrigErator Selecting the best location for the refrigeratorRemoving the Front Leg Cover REMoVing tHE rEfrigErator DoorsSeparating the Water Supply Line from the Refrigerator Removing the freezer door Removing the Fridge Door REattaCHing tHE rEfrigErator Doors Reattaching the Freezer DoorReattaching the Fridge Door Reattaching the Front Leg Cover Reattaching the Water Supply LineInsert the water line 1 into the coupler When the Freezer door is lower than the fridge When the Freezer door is higher than the fridgeFront of the refrigerator is also adjustable LEVELing tHE rEfrigEratorMaKing Minor aDJustMEnts to tHE Doors When you turn clockwise , the door will move upTo loosen BoltInstaLLing tHE watEr DisPEnsEr LinE Connecting to the water supply lineCHECKing tHE watEr DisPEnsEr LinE oPtionaL To fix the nut in placeConnecting the water line to the refrigerator Installing the water filterSamsung Warranty does not cover Turn water on and check for any leakageReplacement Instructions Shut off water supplyWhere to screw Attach the purifier lock-clipSecure the purifier in position Connect the water line to the refrigeratorCheck the amount of water supplied to the ice tray. Optional SEtting uP tHE rEfrigErator Using thE anti-swEat hEatEr switChUsing the Control Panel OPErating tHE rEfrigEratorUsing tHE DigitaL DisPLay Power FreezeControLLing tHE tEMPEraturE Using tHE iCE anD CoLD watEr DisPEnsEr Using the Water DispenserDispensing ice Place your glass underneath the ice outlet and push gentlyFreezer SHELVEs anD BinsFridge Storing fooD Storing Food in the FreezerStoring Food in the Fridge Using tHE CooLsELECt ZonE DrawEr oPtionaL Quick CoolThaw Soft FreezeZero Zone 0ºC CoolREMoVing tHE frEEZEr aCCEssoriEs REMoVing tHE friDgE aCCEssoriEs CLEaning tHE rEfrigErator Cleaning the InteriorCleaning the Exterior Cleaning the Soft touch type Home BarCleaning the Deodorizer Optional Cleaning behind the RefrigeratorCHanging tHE intErior LigHts Changing the Interior Lights in the RefrigeratorCHanging tHE watEr fiLtEr Changing the Interior Lights in the FreezerOrdering replacement filters Using tHE DoorsFilter schedule Refrigerator does not Work at all or it does notChill sufficiently Food in the fridge isCircuit diagram RS21HBN*** / RS23HBN Memo Contact Samsung World Wide