Samsung RFG297AAWP user manual Troubleshooting

Page 39

Troubleshooting

PROBLEM

SOLUTION

 

 

 

The Refrigerator does not work at

•

Check that the power plug is properly connected.

all or it does not chill sufficiently.

•

Is the temperature control on the display panel set to the correct temperature?

 

 

Try setting it to a lower temperature.

 

• Is the Refrigerator in direct sunlight or located near a heat source?

 

• Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

 

circulating?

 

 

The food in the

• Is the temperature control on the display set to the correct temperature?

Refrigerator is frozen.

 

Try setting it to a warmer temperature.

 

• Is the temperature in the room too low?

 

• Did you store the food with high water content in the coldest part of the Refrigerator?

 

 

Try moving those items into the body of the Refrigerator instead of keeping them in

 

 

the Cool Select Pantry™.

 

 

You hear unusual noise or

• Check that the Refrigerator is level and stable.

sounds.

• Is the back of the Refrigerator too close to the wall and therefore keeping air from

 

 

circulating?

 

• Was anything dropped behind or under the Refrigerator?

 

• A “ticking” sound is heard from inside the Refrigerator. It is normal and occurs

 

 

because various accessories are contracting or expanding according to the

 

 

temperature of the Refrigerator interior.

 

 

The front corners and vertical

• Some heat is normal as anti-condensators are installed in the vertical hinged section

hinged section of the appliance

 

of the Refrigerator to prevent condensation.

are hot and condensation is

• Is the Refrigerator door ajar? Condensation can occur when you leave the door open

occurring.

 

for a long time.

 

 

Ice Maker is not producing ice.

• Did you wait for 12 hours after installation of the water supply line before making ice?

 

• Is the water line connected and the shut-off valve opened?

 

• Did you manually stop the ice making function?

 

• Is the Freezer temperature too warm? Try setting the Freezer temperature lower.

 

 

You can hear water bubbling in

• This is normal. The bubbling comes from the Refrigerator coolant liquid circulating

the Refrigerator.

 

through the Refrigerator.

 

 

There is a bad smell in the

• Check for spoiled food.

Refrigerator.

• Foods with strong odors(for example, fish) should be tightly covered.

 

• Clean out your Freezer periodically and throw away any spoiled or suspicious food.

 

 

Frost forms on the walls of the

• Is the air vent blocked? Remove any obstructions so air can circulate freely.

Freezer.

• Allow sufficient space between the foods stored for efficient air circulation.

 

• Is the Freezer drawer closed properly?

 

 

Water dispenser is not

• Is the water line connected and the shut-off valve opened?

functioning.

• Has the water supply line tubing been crushed or kinked?

 

 

Make sure the tubing is free and clear of any obstruction.

 

• Is the water tank frozen because the Refrigerator temperature is too low?

 

 

Try selecting a warmer setting on the main display panel.

 

 

 

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Troubleshooting _39

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Contents Refrigerator Key features of your new refrigerator Model #Serial # Safety Information Severe Warning SignsDo not use aerosols near the Refrigerator Refrigerator must be safely grounded Do not insert the power plug with wet handsDo not disassemble or repair the Refrigerator by yourself Unplug the Refrigerator before changing the interior lightNever unplug your Refrigerator by pulling on the power cord Do not store articles on the top of the applianceDo not put your hands under the appliance Safety Information Contents GEttinG READy to instAll tHE REFRiGERAtoR Setting up your French Door RefrigeratorDisassemble the Refrigerator doors Setting uP tHe ReFRigeRAtoRRemoving the refrigerator doors Tools you will needIf a red clip is on the coupler, it must Disassemble the freezer drawer Assemble the Refrigerator doors REAttACHinG tHE REFRiGERAtoR DooRsCoupler Assemble the freezer drawer ADJustinG tHE DooRs When the left door is lower than the Right doorWhen the left door is higher than the Right door Making Minor Adjustments Between Doors ADJustinG tHE FREEzER DRAwER lEVEl CHECKinG tHE wAtER DisPEnsER LinE Connecting to the water supply lineRefrigerator InstAllinG tHE wAtER linEConnecting the water line to the Refrigerator Installing the water fi lterReverse osmosis water supply HousingOperating your Samsung French Door Refrigerator UsinG tHE ContRol PAnElFilter Indicator Using the Digital DisplayPower Freeze Power CoolControlling the Refrigerator temperature AlarmBasic temperature of Freezer and Refrigerator Compartments Controlling the Freezer temperatureNormal Use Using the ice off Function Using the water dispenserFreezer 9 Drawer Bin Parts and FeaturesStoring Food in the Freezer Drawer Storing Food in the RefrigeratorUsinG tHE Cool sElECt PAntRy TempSelection Button Vegetable & Fruit Drawers Removing the Refrigerator AccessoriesDoor Bins & Dairy Compartment Tempered Glass shelvesUsing tHe DooRs UsinG tHE tiLtinG PoCKEtCool Select Pantry Freezer Drawer Bin Removing the Freezer AccessoriesTilting Pocket Auto Pull out DrawerCleaning the Rubber door seals CLEAninG tHE REFRiGERAtoRCleaning the Exterior Cleaning the ice/water DispenserChanging the Interior LigHtS Changing the Interior Light in the RefrigeratorChanging the Interior Light in the Freezer Drawer CHAnGinG tHE wAtER FiltER Ordering Replacement water FilterNSF Water Filter ChartWater Filter Certification Foods Refrigerator Freezer Storage Tips Food Storage TipsSources Troubleshooting SAMsunG REFRiGERAtoR 28.5 CubiC FEEt AnD Larger CAPACity Warranty04NTY Arra Country Call Or Visit US Online AT Write Questions or COMMENTS?
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