Amana AK2H30, AK2H36E2, AK2HW2 Troubleshooting Procedures, Cleaning Glass/ Ceramic Cooktop, Cause

Troubleshooting Procedures

Cleaning Glass/ Ceramic Cooktop

Problem	Cause	To Prevent	To Remove
Brown streaks and spots.	Cleaning with a sponge or	Use Elco, Bon Ami, Soft	Use a light application of
	dishcloth that has been	Scrub, Cooktop Cleaning	Elco, Bon Ami, Soft Scrub,
	used for other kitchen	Creme or baking soda only	Cooktop Cleaning Creme or
	cleaning tasks and may	with a clean, damp paper	baking soda with a clean,
	contain soil−laden	towel.	damp paper towel.
	detergent water.
Blackened burned on spots.	Spatters or spillovers onto	Select correct heat settings	Use Elco, Bon Ami, Soft
	a hot cooking area.	and large enough	Scrub, Cooktop Cleaning
		cookware to eliminate	Creme or baking soda with a
		boilovers and spatting.	damp paper towel to remove
		Whenever possible, wipe	as much burn on as possible.
		spatters and food spills as	Use Elco, Bon Ami, Soft
		they occur. Use a spatter	Scrub, Cooktop Cleaning
		shield available in	Creme or baking soda with
		houseware departments	non-impregnated plastic
		and some supermarkets.	nylon pads such as
			SCRUFFY scouring brush,
	Accidental melting of	Do not put plastic items on	TUFFY plastic meshball.
	plastic film, such as a	or near warm cooking	If burn−on persists, carefully
	bread bag or similar item.	areas.	scrape with a single edge
			razor blade. Hold blade so
			entire length of edge is on
			cooktop at a 30° angle. Use
			a blade holder.
Fine “brown/gray lines (tiny	Coarse particles (salt,	In areas where there is an	Tiny scratches are not
scratches or abrasions	sand, sugar, or grit)	abundance of sand or	removable but can be
which have collected soil).	caught between bottom of	dust, be sure to wipe	minimized by continual use
	cookware and cooktop	cooktop each time before	of Elco, Bon Ami, Soft Scrub,
	that are not removed	using.	Cooktop Cleaning Creme or
	before cooking.	Daily use of Elco, Bon Ami,	baking soda. Such scratches
	Using incorrect cleaning	Soft Scrub, Cooktop	do not affect cooking
	materials	Cleaning Creme or baking	performance.
		soda.
Metal marking (gray or	Sliding or scraping metal	Do not slide metal objects	Apply Cooktop Cleaning
black marks).	utensils across cooktops.	across cooktop.	Creme, Bon Ami, Soft Scrub,
			or baking soda with a
			dampened paper towel to
			cooled surface.
Pitting or flaking.	Boilover of sugar syrup	Select correct heat settings	Turn unit to LO: take several
	and adherence of sugar	and large enough	paper towels and carefully
	syrup to hot cooktop. This	cookware to eliminate	wipe hot cooktop
	can cause pitting if not	boilovers and spattering.	immediately.
	removed immediately.	Watch sugar syrup	Scrape off remainder of burn
		carefully to avoid boilover.	with a single edge razor
			blade. Use a blade holder.
Hard water spots.	In cooking, condensation	Daily use of Elco, Bon Ami,	Mix a small quantity of Bon
	often collects and drips	Soft Scrub, Cooktop	Ami with tap water to form a
	from cookware covers	Cleaning Creme or baking	thick wet paste.
	removed during cooking.	soda applied with a damp	Apply this mixture to stained
	The minerals found in the	paper towel will help keep	area. Scrub surface
	water supply and acids in	the glass/ceramic surface	vigorously.
	foods may spill on the	free from hard water	If stain remains make a new
	surface and cause a gray	mineral deposits and food	paste and let it stand for
	deposit.	causing discoloration.	thirty minutes. Then rescrub
	The layer is so thin it often		if necessary after stain is
	seems to be in or under		removed. Clean remaining
	the cooking surface and		paste away with damp paper
	cannot readily be felt.		towel.

13 RS2420002 Rev. 5