Troubleshooting Procedures
Problems |
| Halogen Elements | Quick Star Element | Solid Disk Element |
Broken glass− | Replace heater panel. Check | Replace heater panel. Check | Replace heater panel. Check | |
ceramic heater | for runaway surface control, | for runaway surface control, | for runaway surface control, | |
panel. | faulty limit switch that could | faulty limit switch that could | faulty limit switch that could | |
| have caused heater panel to | have caused heater panel to | have caused heater panel to | |
| break. | break. | break. | |
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Stained glass− | Try to remove stain by using | Try to remove stain by using | Try to remove stain by using | |
ceramic heater | Bon−Ami, Soft Scrub, Elco, | Bon−Ami, Soft Scrub, Elco, | Bon−Ami, Soft Scrub, Elco, | |
panel. | Cooktop Cleaning Creme or | Cooktop Cleaning Creme or | Cooktop Cleaning Creme or | |
| baking soda. | baking soda. | baking soda. | |
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Glass−ceramic | Manufacturing process gives | Manufacturing process gives | Manufacturing process gives | |
heater is wavy or | glass glass−ceramic heater | glass glass−ceramic heater | glass glass−ceramic heater | |
uneven. | panel a slight wave across | panel a slight wave across | panel a slight wave across | |
| surface. | surface. | surface. | |
| This IS NOT a defect. | This IS NOT a defect. | This IS NOT a defect. | |
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Red spots or lines | Glass−ceramic heater panels | Glass−ceramic heater panels | Does not apply. | |
visible through | are slightly opaque. Element | are slightly opaque. Element |
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glass−ceramic | may transfer a glow through | may transfer a glow through |
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heater panel. | a panel. This IS NOT a | a panel. This IS NOT a |
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| defect in the unit and has no | defect in the unit and has no |
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| effect on performance. | effect on performance. |
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Performance of | 1. | See test Procedures. | 1. See test Procedures. | 1. See test Procedures. |
surface element is | 2. | Make sure pans are flat | 2. Make sure pans are flat | 2. Make sure pans are flat |
poor. |
| on bottom. | on bottom. | on bottom. |
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Multi−Position | 1. | Improper wiring. | Does not apply. | Does not apply. |
halogen heater | 2. | Ground not connected. |
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performance poor. | 3. | Switch failed. |
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| 4. | Heater or limiter failed. |
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19 | RS2420002 Rev. 5 |