Something Not Working
If the appliance is not working correctly, please carry out the following checks before contacting your local Service Force agent.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
Symptom | Solution |
No power to the appliance | Check there is power at the socket. |
| Check there is not a power cut by checking the household lights. |
| Check the fuse has not blown. |
| Check the thermostat control knob setting is not off. |
The temperature in the appliance is too high
Check the ambient temperature is within the appliances operating limits of 10 °C to 32 °C.
Check that the thermostat control knob is turned to the correct setting relative to ambient conditions.
| The temperature in the appliance is too low | Set the thermostat control knob to a warmer position. | |
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| Excessive frost and ice has built up | Check the door has not been left open. | |
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| Check nothing is preventing the door from closing. | |
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| Check the door gasket is intact and clean. | |
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| The appliance is noisy. | Check if the appliance stands stable (all four feet should be on the floor). | |
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| Water under the salad drawer. | Check the drain hole is not blocked (see 'Maintenance and Cleaning'). |
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