Troubleshooting
| If the appliance does not work, before calling for Assistance (see Assistance), check for a solution from the | ||
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following list. |
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| Malfunctions: | Possible causes / Solutions: | |
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The display does not illuminate.
The motor does not start.
The refrigerator and the freezer do not cool well.
•The plug has not been inserted into the electrical socket, or not far enough to make contact, or there is no power in the house.
•The appliance comes with a motor protection control (see
•The doors do not close properly or the seals are damaged.
•The doors are opened too frequently.
•The OPERATION knobs are not on the correct setting (see Description).
•The refrigerator or the freezer have been
The food inside the refrigerator is | • | The REFRIGERATOR OPERATION knob is not on the correct setting (see |
beginning to freeze. |
| Description). |
| • | The food is in contact with the back inside wall of the refrigerator. |
The motor runs continuously. • The SUPER COOL and/or SUPER FREEZE and/or ICE PARTY functions are enabled (see Description).
•The door is not closed properly or is continuously opened.
•The outside ambient temperature is very high.
The appliance makes a lot of noise.
There is water at the bottom of the refrigerator.
Door open alarm.
•The internal refrigerant makes a slight noise even when the compressor is off. This is not a defect, it is normal.
•The water discharge hole is blocked (see Maintenance).
Should the refrigerator door be left open for more than two minutes, the lamp inside the compartment will begin to flash; after a few seconds, an alarm buzzer is sounded. To silence this buzzer, just shut the door or press the SELECT button. Should the door remain open for more than 4 minutes, the lamp will flash more rapidly.
Abnormal freezer heating alarm. | 1. To signal an excessive heating on the part of the freezer (e.g. momentary power |
| failure), a buzzer will sound and a message comes up on the display “A1” to |
| signal the dangerous heating of the compartment. To prevent food from |
| refreezing, the freezer will try to maintain a temperature of 0°C, thus allowing |
| you to use up the food within 24 hours or to cook them and then refreeze them. |
| You can turn the buzzer off simply by pressing the SELECT button. |
| To return to normal operation and cancel the message from the display, you |
| need to turn the appliance off and on again, turning the appliance FREEZER |
| OPERATION and APPLIANCE ON/OFF Knob. |
| 1. If the temperature inside the freezer continues to rise to excessively high values, |
| the buzzer will sound yet again and another message “A2” will come up on the |
| display to signal the dangerous state of overheating. We recommend you check |
| the conditions of the food, as it may be necessary to throw it away. In all cases, |
| food should not be refrozen unless you cook it first. To prevent food from |
| refreezing, the freezer will try to maintain a temperature of 0°C. The buzzer can |
| be turned off by simply pressing the SELECT button. To return to normal |
| operation and cancel the message from the display, you need to turn the |
| appliance off and on again, turning the appliance FREEZER OPERATION and |
| APPLIANCE ON/OFF Knob. |
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