Something Wrong with your Cooker?
Before contacting your nearest Service Centre/Installer, check the problem guide below; there may be nothing wrong with your cooker.
Problem |
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Slight odour or small amount of | This is normal and should cease after a short period. |
smoke when using the cooker |
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for the first time. |
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Nothing Works | Is the main cooker wall switch turned on? |
| There may be no electricity supply. |
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Oven temperature seems too | Check that the temperature has been set in accordance with the temperature |
high or too low. | charts. It may be necessary to increase or decrease the recommended |
| temperature by up to 10°C to suit your taste. |
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Oven does not cook evenly. | Check that the temperature and shelf position are as recommended in the |
| temperature charts. |
| Check that the containers being used in the oven allow sufficient air flow around |
| them. |
| Check that the cooker is level. |
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Hotplates are slow to boil or will | Check that your pans conform to the recommendations in these instructions. |
not simmer |
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Marks appearing on hotplates. | The hob surround can be cleaned with warm soapy water and a cream cleaner, |
Can not clean hob / hotplates. | such as Cif. The sealed hotplates should be cleaned regularly, (please refer to |
| the Care and Cleaning section for further information. Please note that |
| replacement hob cleaning kits are available from our parts department, see Key |
| Contacts, back page. |
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Grill not working. | The grill door MUST be open. |
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Grill keeps turning on and off. | When the grill control is operated at a setting less than maximum, this is normal |
| regulator operation, not a fault. |
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Condensation on the wall at the | Steam and/or condensation may appear from the vent at the rear of the |
rear of the cooker. | appliance when using an oven particularly for foods with a high water content |
| e.g. frozen chips, roast chicken etc. This is normal and any excess should be |
| wiped off. |
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Steam / Condensation in the | Steam is a |
oven after use. | minimise always: |
| a) Try to avoid leaving food in the oven to cool after being cooked. |
| b) Use a covered container, wherever possible |
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