The following table lists common printer control panel problems and suggested solutions for resolving them.
Printer control panel problems
Control panel settings work incorrectly
Cause | Solution |
|
|
The printer control panel display is blank, even | Fans may run while the printer is in Standby |
when the fan is running. | mode (off). Press the printer’s on/off button to |
| turn the printer on. |
|
|
Printer settings in the printing software | Confirm that the settings in the application and |
application or printer driver differ from the printer | printer driver are appropriate. The application |
control panel settings. | settings override the printer driver and control |
| panel settings, and the printer driver settings |
| override the control panel settings. |
|
|
Control panel settings were not correctly saved | Reselect the control panel settings, and then |
after they were changed. | press . An asterisk (*) should appear to the |
| right of the setting. |
|
|
The Data indicator light is lit, and there are no | Buffered data exists in the printer. Press to |
pages printing. | print the buffered data using current control |
| panel settings and activate the new control panel |
| settings. |
|
|
If the printer is on a network, another user may | Consult the network administrator to coordinate |
have changed printer control panel settings. | changes to printer control panel settings. |
|
|
Unable to select Tray 3 (optional
Cause | Solution |
|
|
Tray 3 | Tray 3 appears as an option only if it is installed. |
as an input tray option on the configuration page | Verify correct installation of Tray 3. |
or on the control panel. |
|
|
|
Tray 3 does not appear as an option in the | Verify that the printer driver configuration |
printer driver. | recognizes Tray 3. See the printer driver Help to |
| set up and configure additional trays. |
|
|
ENWW | Printer control panel problems 183 |